Search UK public tenders and contract notices
Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.
Retenders uses the same keywords and compatible filters. Notice-only filters and CPV detail beyond the division do not carry over.
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Showing 1–17 · every procedure in the catalogue, any stage.
- Closes · 2 days leftOpen procedure
Telephony Services and Call Recording Software Support and Maintenance
The Police and Crime Commissioner for Lincolnshire · Police & fire · East Midlands
The Police and Crime Commissioner for Lincolnshire is seeking to award a Contract for the provision of Telephony Services and Call Recording Software Support and Maintenance
Likely replaces the contract held by WPC Software Ltd · ends
- Value
- £800k
- Term
- 3 yearsup to 5 years with extensions
- Submit via
- In-tendlogin required
- Published
- #06fadb
- Awarded · Competitive flexible procedureSME · VCSE suitable
GOV Voice
Department for Science, Innovation & Technology · Central government · Nationwide (UK)
The Gov Voice programme, led by the Department for Science, Innovation and Technology, is focused on establishing a cross-government, AI-enabled voice capability to modernise how citizens interact with public sector contact services. It cen…
Awarded to Eleven Labs
- Value
- £9.0m
- Term
- 12 monthsup to 3 years with extensions
- Submit via
- Jaggaerlogin required
- Published
- #06551d
- Awarded · Competitive flexible procedure
HMRC Contact Centre as a Service (CCaaS)
HM Revenue & Customs · Central government · Nationwide (UK)
Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product lic…
Awarded to Capgemini · 2 awards
- Value
- £500m
- Term
- 8 yearsup to 10 years with extensions
- Submit via
- SAP Aribalogin required
- Published
- #05085d
- Closed Competitive flexible procedureSME suitable
Conversational AI Platform
Department for Work & Pensions · Central government · Nationwide (UK)
The Department for Work and Pensions (DWP) ("the Authority") is responsible for welfare, pensions, and child maintenance policy within the UK. As the UK’s biggest public service department, it administers the State Pension and a range of wo…
- Value
- £20m
- Term
- 4 yearsup to 6 years with extensions
- Submit via
- portal not identified
- Published
- #0547fa
- AwardedRestricted procedureFramework7 lots
Extension - Patient & Healthcare Communications & Related IT Services
Surrey and Borders Partnership NHS Foundation Trust · Charity · Nationwide (UK)
This Contract Award is published following a successful completion of 10 days for the Voluntary Ex-Ante Transparency Notice. The details of the notice are - F15: Voluntary ex ante transparency notice Notice identifier: 2025/S 000-049963 Pro…
Awarded to BTS Holdings plc, Barrier Networks, Exponential-E Limited +12 more · 14 awards
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #058ad3
- Planned · expected · not yet publishedOpen procedureFramework13 lotsSME suitable
Patient Healthcare Communications and Related IT Services Framework
Surrey & Boarders Partnership NHS on behalf of NHS Commercial Solutions · Central government · Nationwide (UK), North East England, North West England, West Midlands, East of England, South East England
NHS Commercial Solutions is seeking to engage with the market ahead of a potential procurement exercise for Patient Healthcare Communications and Related IT Services. We are inviting suppliers to participate in a Preliminary Market Engageme…
- Value
- £1.4bnceiling, not a contract size
- Term
- 8 yearsup to 8 years with extensions
- Submit via
- portal not identified
- Published
- #051d1b
- AwardedRestricted procedureFramework8 lots
Framework Agreement for Patient & Healthcare Communications & Related IT Services
NHS Commercial Solutions · NHS & health · Nationwide (UK)
The aim of this procurement was to appoint a number of suppliers who specialise in patient and healthcare communications and related IT services to a framework agreement for the NHS and, potentially, other public sector organisations. The a…
Awarded to BTS Holdings plc, Barrier Networks, Exponential-E Limited +12 more · 8 awards
- Value
- Not published
- Term
- 4.5 years
- Submit via
- portal not identified
- Published
- #02ada0
- Closed Open procedure8 lots
NSMM Sound and Vision: Digital Interactives, Sound Design and Animation
Science Museum Group · Yorkshire and the Humber, Greater London
The Sound + Vision Galleries is a new gallery spread across two floors of the museum that will enable us to permanently display our most significant collections and telling new stories that will be more engaging and relevant to our visitors…
- Value
- £215k
- Term
- 11 months
- Submit via
- portal not identified
- Published
- #045096
- AwardedCompetitive procedure with negotiation
Next Flood Warning System (NFWS)
ENVIRONMENT AGENCY · Nationwide (UK)
The EA has used a flood warning system (FWS) to deliver a flood warning service to the public, partners and the media for over twenty years. The current system has remained largely unchanged for many years. FWS is supported by satellite sys…
Awarded to Leidos
- Value
- £32m
- Term
- 10 years
- Submit via
- Defra Group eSourcinglogin required
- Published
- #038ad3
- AwardedOpen procedureFramework2 lots
Fixed Line Voting; IVR & MSDC
The British Broadcasting Corporation (BBC) · Nationwide (UK)
The BBC is looking for suppliers to provide the telecommunications services and infrastructure for premium and non-premium rate promotions via interactive voice response (IVR), mobile short dial codes (MDSCs), or live call-handling. These w…
Awarded to Spoke (interactive) Limited, Temple Interactive Media Limited · 2 awards
- Value
- Not published
- Term
- 4 years
- Submit via
- Jaggaerlogin required
- Published
- #0330b8
- Planned · expected · not yet published
Next flood warning system
ENVIRONMENT AGENCY · Nationwide (UK)
The Environment Agency (EA) is an executive non-departmental public body sponsored by Defra, the UK government department which is responsible for improving and protecting the environment. The EA works to create better places for people and…
- Value
- £20m
- Term
- Not published
- Submit via
- portal not identified
- Published
- #0330b7
- Closed Restricted procedureDynamic purchasing system3 lots
Telephony Services Dynamic Purchasing System
Scottish Government · Scotland
The Authority is further extending its Telephony Services Dynamic Purchasing System (DPS) for an additional 5 months until 31 August 2022. This short extension is to cover in-flight procurements whilst the replacement DPS is being establish…
- Value
- £10mceiling, not a contract size
- Term
- 4 years
- Submit via
- Public Contracts Scotlandlogin required
- Published
- #03278f
- Closed Restricted procedureDynamic purchasing system3 lots
Telephony Services Dynamic Purchasing System
Scottish Government · Scotland
The Authority is further extending its Telephony Services Dynamic Purchasing System (DPS) for a further 3 months until 31 March 2022. This short extension is to cover in-flight procurements whilst the replacement DPS is being established. T…
- Value
- £10mceiling, not a contract size
- Term
- 3.5 years
- Submit via
- Public Contracts Scotlandlogin required
- Published
- #02f9c3
- AwardedOpen procedure
Analytics and Quality Management
HM Revenue & Customs · Central government · Nationwide (UK)
HMRC requires a replacement best of breed Transcription, Analytics and Quality Management Service to undertake detailed analysis of all calls received by HMRC and, in due course, analysis on data from other digital interactions such as webc…
Awarded to Capita Customer Management Limited
- Value
- £5.2m
- Term
- 2.5 years
- Submit via
- SAP Aribalogin required
- Published
- #0296db
- Closed Open procedure
* Pre Market Engagement * Digital Audio Recording System for the Office of the Official Report (Hansard)
NI Assembly · Northern Ireland
* This is not a tender exercise *. The Northern Ireland Assembly Commission is currently preparing to initiate a procurement process to award a contract for a Digital Audio Recording System for the Office of the Official Report (Hansard). T…
- Value
- £100k
- Term
- 5 years
- Submit via
- portal not identified
- Published
- #02b728
- AwardedCompetitive procedure with negotiation
The Provision of a Strategic Customer Contact Platform (SCCP) and Speech Interactive Voice Response (IVR) Solution
South Gloucestershire Council · Local authority · South West England
The Provision of a Strategic Customer Contact Platform (SCCP) and Speech Interactive Voice Response (IVR) Solution
Awarded to Modality Systems Limited
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #029ff2
- Planned · expected · not yet published
Analytics and Quality Management
HM Revenue & Customs · Central government · Nationwide (UK)
HMRC requires a replacement best of breed Voice Analytics and Quality Management Service to undertake detailed analysis of all calls received by HMRC and, in due course, analysis on data from other digital interactions such as webchat. The …
- Value
- £3.5m
- Term
- Not published
- Submit via
- portal not identified
- Published
- #028c35