Search UK public tenders and contract notices
Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.
Retenders uses the same keywords and compatible filters. Notice-only filters and CPV detail beyond the division do not carry over.
Awards
Showing 1–25 · contract award notices: who won and for how much.
- Awarded · Competitive flexible procedureFramework10 lotsSME · VCSE suitable
Corporate Software & Related Products and Services
Crescent Purchasing Consortium Limited · Charity · Nationwide (UK)
CPC have established a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework is open to members of CPC, listed at https://www.thecpc.ac.uk/members, including…
Awarded to ARBOR EDUCATION PARTNERS LIMITED, Advanced Business Solutions, Arbor Education Partners Group Ltd +16 more · 10 awards
- Awarded value
- £2.0m–£8.0mceiling, not a contract size
- Bids
- 2–9per lot, 10 lots
- Contract ends
- Published
- #066891
- Awarded · Competitive flexible procedureUtilitiesSME suitable
Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) Software
Thameslink Southern Great Northern Limited (TSGN) · Greater London
The Contracting Authority is seeking to procure a hybrid Customer Engagement Platform (CEP) and Customer Data Platform (CDP) to support customer communications, engagement, and data‐driven insight across digital channels. These platforms wi…
Awarded to Access UK Ltd
- Awarded value
- £494k
- Bids
- 2
- Contract ends
- Published
- #068a59
- Awarded · Direct awardSME · VCSE suitable
North Northamptonshire Council - Customer Relationship Management Solution
North Northamptonshire Council · Local authority · East Midlands
North Northamptonshire Council (hereafter referred to as the "Council") are extending their current provision with Placecube Limited for a Customer Relationship Management solution for the Council's customised applications.
Awarded to Placecube Limited
- Awarded value
- £200k
- Bids
- Not published
- Contract ends
- Published
- #068439
- AwardedBelow threshold - unknown
Contract for the Provision of a CRM System and an Employment Support Module
Surrey County Council · Local authority · South East England
To establish a 4-year contract on an annual rolling basis with the provider for this CRM system,which we have piloted and tested for the past 18 months. This system provides the following essential features to allow the safe and legal runni…
Awarded to Alcium Software
- Awarded value
- £71k
- Bids
- Not published
- Contract ends
- Published
- #066ca0
- Awarded · Competitive flexible procedureFramework2 lotsSME · VCSE suitable
YPO 1253 - SUPPLY OF CRM SOLUTION FOR YPO
Yorkshire Purchasing Organisation · Nationwide (UK), Yorkshire and the Humber
YPO have appointed a supplier onto a Contract (Lot 1) following a Competitive Tendering Procedure for the provision of a CRM Solution, which will serve YPO internal requirements only. Estimated Contract Value: The Contract has an estimated …
Awarded to CLARITAS SOLUTIONS LIMITED, DELAWARE DIGITAL LLP, Deloitte +9 more · 2 awards
- Awarded value
- £4.0m–£60mceiling, not a contract size
- Bids
- 15
- Contract ends
- Published
- #04ed37
- Award pending · decided Open procedureSME · VCSE suitable
The Provision of a Leisure Management CRM Solution & Related Hardware
Chorley Council · Local authority · North West England
Chorley Leisure Ltd and South Ribble Leisure Ltd are the respective leisure services in their boroughs, delivering leisure, health and community services to the community. Under Chorley Council and South Ribble Council, they operate public …
Intended award to Gladstone MRM Limited · 2 awards
- Intended value
- £368k–£475kacross 2 awards
- Bids
- 6
- Contract ends
- Published
- #05ec2a
- AwardedAward procedure without prior publication of a call for competition
Customer Engagement Platform Creation
VIVID Housing Ltd · Charity · South East England
Creation of customer engagement platform (contract award is a call-off from G-Cloud 14 framework)
Awarded to GRANICUS-FIRMSTEP LIMITED
- Awarded value
- £142k
- Bids
- 1
- Contract ends
- Not published
- Published
- #06a6b7
- AwardedOpen procedureFramework5 lots
GIS Software
Nuclear Decommissioning Authority · Nationwide (UK), Yorkshire and the Humber
GIS Software for NDA
Awarded to ESRI (UK) Limited, IDOX SOFTWARE LTD · 3 awards
- Awarded value
- £282k–£2.1mceiling, not a contract size
- Bids
- 1
- Contract ends
- Not published
- Published
- #030693
- Awarded · Direct award
Contact Relations Platform 2025
ORE Catapult · delivery region not published
The purpose of this direct award is to appoint Hubspot to provide ORE Catapult’s Contact Relations Platform (CRM). It is cloud hosted and owned / developed by Hubspot themselves. It allows the business to manage contacts for all areas the b…
Awarded to HUBSPOT UK HOLDINGS LIMITED
- Awarded value
- £28k
- Bids
- Not published
- Contract ends
- Published
- #0674b4
- AwardedOpen procedure
Contract for the Provision of Customer Relationship Management System
Robert Gordon University · Education · Scotland
The University is aiming to implement a comprehensive Customer Relationship Management (CRM) system, ideally built on Microsoft Dynamics CRM, as part of a broader strategic initiative to drive growth and improve conversion rates. The overar…
Awarded to Tribal Dynamics Ltd
- Awarded value
- £288k
- Bids
- 3
- Contract ends
- Not published
- Published
- #0520de
- AwardedAward procedure without prior publication of a call for competition
MBC-1098 Customer Relations Management System
Melton Borough Council · Local authority · East Midlands
Melton Borough Council procured a single provider through the CCS G Cloud-14 framework, to develop and deliver an IT solution for Customer Services to deliver the following: 1. Enable staff, councillors, partner agencies and customers to ac…
Awarded to IEG4
- Awarded value
- £258k
- Bids
- 1
- Contract ends
- Not published
- Published
- #065cd2
- Awarded · Competitive flexible procedure
IT Service Management (ITSM) Platform
ORDNANCE SURVEY LIMITED · South East England
Ordnance Survey (OS) is Great Britain's National Mapping Service, providing the trusted location data that underpins everyday life. From transport and utilities to housing and logistics, our data supports critical infrastructure, public ser…
Awarded to Alemba Ltd
- Awarded value
- £498k
- Bids
- 1
- Contract ends
- Published
- #04fc4b
- AwardedAward procedure without prior publication of a call for competition
Salesforce Service Cloud Voice
Places for People on behalf of PfP & Anchor Hanover Group · Nationwide (UK)
Places for People intends to procure additional software product licences under its existing Salesforce contract. The requirement includes licences for Salesforce Service Cloud Voice, Digital Engagement, and Agentforce for Service products.…
Awarded to Salesforce UK Limited
- Awarded value
- £23m
- Bids
- Not published
- Contract ends
- Not published
- Published
- #060958
- AwardedBelow threshold - limited competition
Software as a service solution for capturing data on customer interactions
The Mayor and Commonalty and Citizens of the City of London · Local authority · delivery region not published
A software as a service solution for capturing data on customer interactions such as ticket purchases.
Awarded to Open Loyalty
- Awarded value
- £47k
- Bids
- Not published
- Contract ended
- Published
- #05a9e8
- Awarded · Open procedureSME · VCSE suitable
Customer Relationship Management (CRM) Project
Askham Bryan College · Education · Nationwide (UK)
Askham Bryan College seeks to procure a Customer Relationship Management (CRM) system to support marketing and student recruitment efforts, with the goal of driving student number growth. The system will enable effective lead capture, nurtu…
Awarded to Global Data Management UK Ltd t// Data Harvesting
- Awarded value
- £121k
- Bids
- 12
- Contract ends
- Published
- #051de4
- Award pending · decided Direct awardSME suitable
Strategic Digital Partner
The Education and Training Foundation · Nationwide (UK)
Following an unsuccessful tender in 2024, The Education and Training Foundation (ETF) have followed a process for a direct award contract as a follow-on to the original tender. The move to a process for direct award through negotiated proce…
Intended award to BlueLight CRM Ltd
- Intended value
- £583k
- Bids
- Not published
- Contract ends
- Published
- #050b01
- Awarded · Below threshold - without competition
Contact Relations Platform 2025
ORE Catapult · delivery region not published
A Direct Award of a Contact Relations Platform (CRM), to continue current services provided by Hubspot and further enhancements of their systems. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?…
Awarded to HUBSPOT UK HOLDINGS LIMITED
- Awarded value
- £35k
- Bids
- Not published
- Contract ended
- Published
- #050489
- AwardedOpen procedure
Travel Rewards Mobile App to Influence Behaviour
West Yorkshire Combined Authority · Local authority · Yorkshire and the Humber
West Yorkshire Combined Authority has appointed an external organisation to promote active and sustainable travel across West Yorkshire region through the provision of a rewards-based, off-the-shelf mobile App.
Awarded to BetterPoints Ltd
- Awarded value
- £420k
- Bids
- 12
- Contract ends
- Not published
- Published
- #048bb0
- Award pendingDirect award
Contact Relations Platform 2025
ORE Catapult · delivery region not published
A Direct Award of a Contact Relations Platform (CRM), to continue current services provided by Hubspot and further enhancements of their systems. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?…
Intended award to HUBSPOT UK HOLDINGS LIMITED
- Intended value
- £35k
- Bids
- Not published
- Contract ended
- Published
- #050446
- AwardedOpen procedure
ID 5094524 - DfE - Invest NI - Replacement Customer Portal
Invest Northern Ireland · Northern Ireland
Invest Northern Ireland (Invest NI) have the requirement to replace their current MyINI Customer Portal. The current MyINI Customer Portal was launched in 2017 and was delivered as an off shoot to Invest NI’s overall Customer Relationship M…
Awarded to Thornacre Engineering Ltd
- Awarded value
- £13m
- Bids
- 9
- Contract ends
- Not published
- Published
- #03db80
- AwardedCompetitive procedure with negotiation
PURCH2361 Provision of Customer Relationship Management (CRM)
University of Glasgow · Education · Scotland
Award of PURCH2361– Provision of Customer Relationship Management (CRM).
Awarded to Deloitte
- Awarded value
- £4.4m
- Bids
- 6
- Contract ends
- Not published
- Published
- #044407
- AwardedAward procedure without prior publication of a call for competition
Provision of an Integrated Student Admissions Solution
University of the Highlands and Islands · Education · Scotland
The University of the Highlands and Islands have a requirement for the Provision of an Integrated Student Admissions Solution for all Academic Partners of the University of the Highlands and Islands. It should be noted that this requirement…
Awarded to STU3 · 3 awards
- Awarded value
- £348k
- Bids
- 1
- Contract ends
- Not published
- Published
- #04235b
- AwardedCompetitive procedure with negotiation
Consultancy and implementation services for a Microsoft Dynamics CRM Solution
NCFE · Charity · North East England
Consultancy and implementation services for a Microsoft Dynamics CRM Solution under a NCFE contract.
Awarded to Crimson Limited
- Awarded value
- Not published
- Bids
- 4
- Contract ended
- Published
- #0385fc
- AwardedNegotiated procedure with prior call for competition
Smart Meter Optimised Digital Billing & Customer Management System
SEVERN TRENT WATER LIMITED · West Midlands
Severn Trent Water will be undertaking the deployment and integration of a smart meter optimised digital billing & customer management system. This will also enable the delivery of per capita consumption (PCC) reductions through smart meter…
Awarded to Kraken Technologies Limited
- Awarded value
- Not published
- Bids
- Not published
- Contract ends
- Not published
- Published
- #040c91
- AwardedOpen procedure
CRM & Billing System
Portsmouth Water Limited · South East England
Portsmouth Water is seeking to undertake the implementation of a hosted replacement Customer Relationship Management (CRM) and billing system. This will revolutionise our relationship with our customers, providing the capability to present …
Awarded to Kraken Technologies Limited
- Awarded value
- Not published
- Bids
- 8
- Contract ends
- Not published
- Published
- #037537