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Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 91–103 · every procedure in the catalogue, any stage.

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103 procedures

  1. Closed Restricted procedureDynamic purchasing system3 lots

    Telephony Services Dynamic Purchasing System

    Scottish Government · Scotland

    The Authority is further extending its Telephony Services Dynamic Purchasing System (DPS) for a further 3 months until 31 March 2022. This short extension is to cover in-flight procurements whilst the replacement DPS is being established. T…

    • Telecommunications services
    • Call centre
    • Cards containing integrated circuits
    • +73
    Value
    £10mceiling, not a contract size
    Term
    3.5 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #02f9c3
  2. Planned · expected · not yet publishedDynamic purchasing system

    Low Value Facilities Management & Workplace Services DPS

    The Minister for the Cabinet Office acting through Crown Commercial ServiceThe Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    CCS intends to put in place a dynamic purchasing system for the provision of Low Value FM & Workplace related Services. The DPS will offer an alternative route to market. It will focus on lower value contracts (less than £1m total value) an…

    • Repair and maintenance services
    • Administration services
    • Advisory and consultative engineering services
    • +77
    Value
    £500mceiling, not a contract size
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02e13d
  3. AwardedOpen procedure

    Provision of an out of hours repair call handling service

    Pobl Group Ltd · Wales (Cymru)

    The contract is for an out of hours call handling service; primarily for emergency repairs and emergency situations. It is anticipated the volume of calls will be approximately but not limited to 10,000 calls annually.

    Awarded to LLesiant Delta Wellbeing Ltd

    • Call centre
    • Customer services
    • Housing services
    • +1
    Value
    Not published
    Term
    2 years
    Submit via
    Jaggaerlogin required
    Published
    #02902f
  4. Closed Restricted procedure

    Out of Hours Customer Commnication

    Stonewater Limited · Nationwide (UK)

    The provision of a customer communication service to answer customers when Stonewater's Customer Contact Center is closed. This includes the answering of customer phone calls that are diverted from Stonewater's Contact line to the Service P…

    • Telephone-answering services
    • Customer services
    • Telephone operator services
    Value
    £200k
    Term
    4 years
    Submit via
    portal not identified
    Published
    #02c181
  5. AwardedOpen procedure

    ID 3338749 - DfE - Lisburn City and Castlereagh Borough Council - LED NI Business Start Up Programme - Enquiry Handling Element

    Lisburn and Castlereagh City Council · Local authority · Northern Ireland

    Lisburn and Castlereagh City Council (LCCC) is acting on behalf of the 11 Northern Ireland Councils to appoint a Contractor to deliver an enquiry handling service for the new Go For It Programme.

    Awarded to Teleperformance Ltd

    • Business services: law, marketing, consulting, recruitment, printing and security
    • Call centre
    • Telephone-answering services
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02bc97
  6. AwardedOpen procedure

    PAN2300 - Emergency Repairs Call Handling Service

    Leicester City Council · Local authority · Nationwide (UK)

    The Housing Division within Leicester City Council manages just over 21,000 properties and we are the largest landlord in the City. These properties are a mix of houses, bedsits, bungalows, flats, maisonettes and sheltered accommodation. Ea…

    Awarded to Pinnacle Connect Ltd

    • Business services: law, marketing, consulting, recruitment, printing and security
    • Telecommunications equipment and supplies
    • Telephone-answering services
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02b88b
  7. AwardedOpen procedure5 lots

    Language Services (Lots 1 to 5)

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    Crown Commercial Service (CCS), as the Authority, has established a Framework Contract with multiple suppliers for the provision of Language Services including Translation, Transcription and Ancillary Services, Telephone and Video Interpret…

    Awarded to AA Global Language Services Limited, Capita Translation and Interpreting, DA Languages Limited +11 more · 141 awards

    • Interpretation services
    • Foreign language translation software development services
    • Foreign language translation software package
    • +10
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02b6b9
  8. AwardedAward procedure without prior publication of a call for competition

    Call Handling Services

    NORTHERN GAS NETWORKS LIMITED · North East England, North West England, Yorkshire and the Humber

    The scope encompasses the provision of the call receipting and classification services underpinning the National Gas Emergency Call Handling Service.The services provided under this agreement are as follows: - Gas Emergency Calls received f…

    Awarded to Cadent Gas Limited · 2 awards

    • Telephone-answering services
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02a5e4
  9. AwardedOpen procedureFramework

    Languages

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    The provision of a Quality Assurance Service for Buyers of the Framework. This includes the provision of quality checks on the services provided by Suppliers on the Framework and any Interpreters/Translators used to deliver a Call Off Contr…

    Awarded to The Language Shop Limited

    • Interpretation services
    • System quality assurance assessment and review services
    • System quality assurance planning services
    • +2
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02aacd
  10. AwardedOpen procedure

    T.4415 - Regional Support Services Gypsies and Travellers

    Torfaen County Borough Council · Local authority · Wales (Cymru)

    We are seeking to commission Housing Related Support Services for the following client group: - Gypsy and Traveller Regional Support Service (Torfaen County Borough Council, Newport City Council and Blaenau Gwent County Borough Council)

    Awarded to Gypsies and Travellers Wales

    • Social services
    • Civic betterment and community facility support services
    • Guidance and counselling services
    • +4
    Value
    £576k
    Term
    5 years
    Submit via
    ProContract (Due North)login required
    Published
    #028917
  11. No award madeOpen procedure

    ID 3170614 DfE - Enquiry Handling Service for the Go For It Programme

    Lisburn and Castlereagh City Council · Local authority · Northern Ireland

    Lisburn and Castlereagh City Council (LCCC) is acting on behalf of the 11 Northern Ireland Councils to appoint a Contractor to deliver an Enquiry Handling Service to support the Go For It Programme. The primary aim of the enquiry handling s…

    • Business services: law, marketing, consulting, recruitment, printing and security
    • Call centre
    • Postal and telecommunications services
    • +2
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #029e87
  12. Planned · expected · not yet published

    Debt Resolution Services

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    Crown Commercial Service, as the Authority, intends to put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies. The key core services may include; • Debt Prevention Services • Managed D…

    • Collection agency services
    • Accounting and auditing services
    • Accounting services
    • +95
    Value
    £550m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #029a8b
  13. Closed Open procedure

    ID 3338749 - DfE - Lisburn City and Castlereagh Borough Council - LED NI Business Start Up Programme - Enquiry Handling Element

    Lisburn and Castlereagh City Council · Local authority · Northern Ireland

    Lisburn and Castlereagh City Council (LCCC) is acting on behalf of the 11 Northern Ireland Councils to appoint a Contractor to deliver an enquiry handling service for the new Go For It Programme.

    • Business services: law, marketing, consulting, recruitment, printing and security
    • Call centre
    • Telephone-answering services
    Value
    £223k
    Term
    18 months
    Submit via
    portal not identified
    Published
    #02969f