Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 211–225 · every procedure in the catalogue, any stage.

  1. Planned · expected · not yet published

    Out of Hours Emergency Call Service

    Royal Borough of Kensington and Chelsea · Local authority · Greater London

    The Royal Borough of Kensington and Chelsea (RBKC) is seeking to recommission the provision of the Council’s out of hours call handling and data collection service. The Council is ideally seeking to engage with organisations with relevant s…

    • Call centre
    • Customer services
    • Office-support services
    • +2
    Value
    £657k
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02fc31
  2. Planned · expected · not yet published

    Early Market Engagement for the provision of Electronic Monitoring Future Service in England & Wales

    Ministry of Justice · Central government · Nationwide (UK)

    The Ministry of Justice (MoJ) is in the early stages of preparing to initiate a procurement process for the provision of services for the Electronic Monitoring (EM) of offenders across England and Wales.

    • Security services
    • Absconder-tracing services
    • Aerial mapping services
    • +52
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02fab2
  3. Closed Restricted procedureDynamic purchasing system3 lots

    Telephony Services Dynamic Purchasing System

    Scottish Government · Scotland

    The Authority is further extending its Telephony Services Dynamic Purchasing System (DPS) for a further 3 months until 31 March 2022. This short extension is to cover in-flight procurements whilst the replacement DPS is being established. T…

    • Telecommunications services
    • Call centre
    • Cards containing integrated circuits
    • +73
    Value
    £10mceiling, not a contract size
    Term
    3.5 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #02f9c3
  4. AwardedOpen procedure

    Out of Hours Customer Contact Service

    Karbon Homes · North East England

    Out of Hours Customer Contact Service

    Awarded to go-centric Limited

    • Call centre
    Value
    £260k
    Term
    5 years
    Submit via
    MultiQuotelogin required
    Published
    #02c951
  5. AwardedCompetitive procedure with negotiation

    Homes England - Help to Buy Equity Loan Administration

    Homes England (the name adopted by the Homes and Communities Agency) · Nationwide (UK)

    Homes England sought a solution to administer loans entered into by borrowers participating in a range of nominated Government home ownership schemes principally the Help to Buy Equity Mortgage Scheme (and the new Help to Buy First time Buy…

    Awarded to Equiniti Group plc

    • IT services: consulting, software development, Internet and support
    • Call centre
    • Financial and insurance services
    • +1
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02f3a4
  6. AwardedAward procedure without prior publication of a call for competition

    NHS Devon CCG: Integrated Urgent Care Services across Devon

    NHS Devon Clinical Commissioning Group · NHS & health · South West England

    Integrated Urgent Care Services across Devon: incorporating NHS 111 and 111 First, GP Out of Hours and the Clinical Assessment Service (CAS).

    Awarded to Devon Doctors Limited

    • Health services
    • Call centre
    • Guidance services
    • +1
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02f232
  7. Closed Competitive procedure with negotiation

    Customer Service Contact Centre Support

    The Royal Mint · Wales (Cymru)

    The Royal Mint are seeking a partner willing to work collaboratively with the our in house team to support and deliver a cohesive premium standard Customer Service. The partner will deliver an agreed proportion of the service, exact split t…

    • Call centre
    Value
    Not published
    Term
    2 years
    Submit via
    Jaggaerlogin required
    Published
    #02f1e8
  8. AwardedOpen procedure

    Contract

    Phoenix Community Housing · Greater London

    Phoenix are seeking a supplier who can evidence an excellent track record of providing a ‘high standard’ of call handling expertise, sufficient resource and associated services knowledge to deliver a seamless telephone service OOH to Phoeni…

    Awarded to NPA

    • Call centre
    Value
    Not published
    Term
    3 years
    Submit via
    mytenderslogin required
    Published
    #02b98a
  9. AwardedRestricted procedure3 lots

    SBC0221 Stevenage Borough Council Domestic and Communal Heating and Water Hygiene Contracts

    Stevenage Borough Council · Local authority · East of England

    Stevenage Borough Council is seeking expressions of interest from suitable qualified and experienced service providers for the provision of heating and water hygiene services under three lots as follows:Lot 1 Domestic Heating Service and Ma…

    Awarded to Aaron Services Ltd, Gasway Services, Safe Water IO Limited · 3 awards

    • Repair and maintenance services of central heating
    • Building surveying services
    • Call centre
    • +12
    Value
    £10m
    Term
    8 years
    Submit via
    portal not identified
    Published
    #02969a
  10. AwardedOpen procedure

    East Renfrewshire Council Telecare Alarm Receiving & Call- Handing System – Supply, Implementation, Support and Licensing/ Maintenance from Analogue to Digital Operation

    East Renfrewshire Council · Local authority · Scotland

    East Renfrewshire Council is inviting tenders, from suitably qualified companies for the provision and installation of an Alarm Receiving Centre. East Renfrewshire Council provides a 24/7/365 call handling services to c.3000 citizens within…

    Awarded to Children 1st, Enovation UK Ltd · 2 awards

    • Call centre
    • Alarm-monitoring services
    Value
    £320k
    Term
    5 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #02c4fc
  11. Planned · expected · not yet publishedDynamic purchasing system

    Low Value Facilities Management & Workplace Services DPS

    The Minister for the Cabinet Office acting through Crown Commercial ServiceThe Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    CCS intends to put in place a dynamic purchasing system for the provision of Low Value FM & Workplace related Services. The DPS will offer an alternative route to market. It will focus on lower value contracts (less than £1m total value) an…

    • Repair and maintenance services
    • Administration services
    • Advisory and consultative engineering services
    • +77
    Value
    £500mceiling, not a contract size
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02e13d
  12. AwardedOpen procedure2 lots

    CBC-1223-T-CE Community Alarm Monitoring Response Call Handling (LOT 1) Provision of Community Alarm Equipment Assistive Technology (LOT 2)

    Central Bedfordshire Council · Local authority · East of England

    Central Bedfordshire Council is a social landlord, and a provider of services to support vulnerable people to live independently in their own homes.The services that we wish to procure are divided into two lots. Prospective providers are in…

    Awarded to Doro Care (UK) · 2 awards

    • Alarm-monitoring services
    • Alarm systems
    • Call centre
    • +1
    Value
    Not published
    Term
    4 years
    Submit via
    In-tendlogin required
    Published
    #02ba56
  13. Closed Negotiated procedure with prior call for competition

    SSE Airtricity - Contact Centre as a Service (CCaaS)

    SSE SERVICES PLC · Northern Ireland

    Supply of IT Services - Contact Centre as a Service SAAS Solution to replace existing system and infrastructure.

    • Call centre
    • Computer audit and testing services
    • Computer back-up and catalogue conversion services
    • +7
    Value
    Not published
    Term
    5 years
    Submit via
    portal not identified
    Published
    #02dd83
  14. Planned · expected · not yet published

    Cash Management Services

    United Utilities Water Limited · North West England

    The Scope of this proposed service contract is to provide a cash and payment processing management service. Facilitating the processing of all electronic bill payments via a cash management system which receives the payment/reconciles infor…

    • Data collection and collation services
    • Call centre
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02db66
  15. AwardedOpen procedure

    Provision of an out of hours repair call handling service

    Pobl Group Ltd · Wales (Cymru)

    The contract is for an out of hours call handling service; primarily for emergency repairs and emergency situations. It is anticipated the volume of calls will be approximately but not limited to 10,000 calls annually.

    Awarded to LLesiant Delta Wellbeing Ltd

    • Call centre
    • Customer services
    • Housing services
    • +1
    Value
    Not published
    Term
    2 years
    Submit via
    Jaggaerlogin required
    Published
    #02902f