Official UK procurement notice
008051 - Care and Support Services Digital Transformation
Authority: Newcastle City Council (Local council)
What is being bought
Published requirement descriptionNewcastle City Council, Care and Support Services, which forms part of the offer within the Adult Social Care and Prevention (ASC&P) Directorate support approximately 1690 people each year across 8 different services. We are looking to Digitally transform the way our Care and Support Services run. The element we address within this part of the Digital Transformation process is to upgrade our Byker Lodge (BL) Resource Centre service with a new Nurse Call System that interfaces and has embedded Falls Prevention/Detection and integrated Digital Care Note Recording functionality, all through one system/dashboard.
CPV: Health services · Medical equipments, pharmaceuticals and personal care products · Social work and related services
How this framework works
From the published notice- Type
- Closed framework
- Call-offs
- call-offs are awarded directly to appointed suppliers, without further competition
- Places
- up to 1 suppliers
- Framework period
- 3 yrs · up to 5 yrs 11 mo from 1 Oct 2025
Published description of the framework
Single lot single provider framework
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£600,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality
- Price
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
- “008051 - Care and Support Services Digital Transformation” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract, and call-offs are awarded directly: getting appointed is the whole game.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Goods
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 2 Jul 2025, 14:27 BST
- Last source update
- 22 Aug 2025, 14:38 BST
- Award evaluation window
- Submission end – 22 Sept 2025
- Authority reference
008051- FTS notice number
2025/S 000-036827- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0557a5Find a Tender
How it was run
Official notice- Appointment period ends
- 5 Sept 2025, 12:00 BST
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
2 Jul 2025 → 1 Oct 2025 · 5 dates- Tender notice published2 Jul 2025, 14:27 BST
- Latest notice published22 Aug 2025, 14:38 BST
- Admission / appointment period endsperiod end, not a bid countdown5 Sept 2025, 12:00 BST
- Award decision expected by22 Sept 2025, 23:59 BST
- Contract starts395 days ago1 Oct 2025, 00:00 BST
Notice history
7 events · 4 releases on Find a Tender · since 2 Jul 2025- Tender notice published2 Jul 2025, 14:27 BSTUK4
- Tender notice published16 Jul 2025, 09:33 BSTUK4
- Deadline moved to 1 Sept 2025, 12:00 BST16 Jul 2025, 09:33 BST+31 days · was 1 Aug 2025, 12:00 BST
- Tender notice published31 Jul 2025, 12:10 BSTUK4
- Deadline moved to 29 Aug 2025, 12:00 BST31 Jul 2025, 12:10 BST-3 days · was 1 Sept 2025, 12:00 BST
- Tender notice published22 Aug 2025, 14:38 BSTUK4
- Deadline moved to 5 Sept 2025, 12:00 BST22 Aug 2025, 14:38 BST+7 days · was 29 Aug 2025, 12:00 BST
Published amendments (3)
There is a slight delay in uploading the documents to the portal, this should be resolved in the coming days. The submission deadline will be updated accordingly.
The Tender Documents are available and can be found on the OPEN platform with reference number OPEN20251179
Deadline extended to 05/09/25
Routine re-releases (4)
- 2025-07: 1 release · 2 Jul 2025
Contracting authority & participating public bodies
Official documents & specifications (5)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender