Official UK procurement notice
Housing Management System & Associated Software
Authority: Greensquareaccord (Central government)
What is being bought
Published requirement descriptionThis Call-Off replaces and unifies all existing MRI-related agreements into a single, streamlined contract. This reduces duplication, simplifies governance, and provides a single commercial framework for all MRI systems and services used by GreenSquareAccord (GSA).
Cloud Migration: A key deliverable is the migration of infrastructure and applications into the MRI Cloud. This transition will improve security, reliability, resilience, and availability of critical housing, finance, and asset management systems.
Managed Service: The contract includes an MRI-managed service that ensures:
Regular and proactive security updates.
Ongoing infrastructure and application maintenance.
Supplier-led monitoring, patching, and upgrades to keep systems secure, stable, and compliant.
Strategic Objectives:
Provide a modern, cloud-based ICT environment to support frontline services.
Strengthen cyber resilience and compliance with GDPR and CCS requirements.
Create a scalable foundation for future growth and integration with GSA's digital strategy.
Product that will form part of this contract: MRI HSG Enterprise, Voids, Rent Accounting, Rent Restructuring, Right to Buy, MRI Digital Self Services, MRI CRM, Homeswapper, Swaptracker, Finance Enterprise (Advanced OpenAccounts), Progress, HousingBrixx, Real Asset Management (Asset4000), Anite arcAsset Suite, Document Management (D4), M3 Locator Plus, Picksoft MergeIT, SAP Business Objects, PSI Suite.
CPV: Software implementation services
The lotProcurement structure
single lot · no lot value publishedLot #1SAAS ServicesAwarded
SAAS Services
MRI HSG Enterprise*
o MRI HSG Core Package 3 - including Common, Property Lettings, Income,
Responsive Repairs, Home Ownership, Mail Merge MergeIT, Business
Process Management Toolkit, Case and Contact Management and Workflow,
Appointments, Campaign Manager, Community Action Solution, Feedback
Manager, Money Advisor, Messaging, Resident Involvement, Tenancy Visits,
EDR Web Services Toolkit, MS SQL Server DB Adaptor - Up to 26,000
Properties
o Voids - Up to 26,000 Properties
o Housing Enterprise Service Charges GUI - Up to 26,000 Properties
o M3 NHF Locator+ Interface Licence - Up to 26,000 Properties
o M3 NHF Locator+ Interface Subscription - Up to 26,000 Properties
o Rent Accounting - Up to 26,000 Properties
o Rent Restructuring - Up to 26,000 Properties
o Right to Buy - Up to 26,000 Properties
o OpenAccounts Integration - Up to 26,000 Properties
o OpenAccounts Live to Test Copy script - Up to 26,000 Properties
o CTI Telephony adaptor - Up to 26,000 Properties
o EDM File Attachment - Up to 26,000 Properties
o IMS - Up to 26,000 Properties
o EDM Enhancements - Up to 26,000 Properties
o Cloud Dialogs Adaptor - Up to 26,000 Properties
MRI Income Analytics
o MRI Income Analytics - Up to 26,000 Properties
o Income Analytics Docker - Up to 1 Server
MRI Digital Self Services*
o Digital Managed Service - Up to 1 Instance
o Digital Tenancy Services including Intelligent Custom Forms - Up to 26,000
Properties
MRI CRM
o MRI CRM - Up to 26,000 Properties
Finance Enterprise - Advanced Open Accounts */**
o Core Licence - Up to 74 Concurrent Users
o System Utilities - Up to 74 Concurrent Users
o OpenLink - Up to 74 Concurrent Users
o Productivity Pack - Up to 74 Concurrent Users
o Fixed Asset Tax Reporting - Up to 74 Concurrent Users
o Accounts Receivable - Up to 74 Concurrent Users
o Accounts Payable - Up to 74 Concurrent Users
o AR Bulk Allocation - Up to 74 Concurrent Users
Procedure terms & legal framework
From the official record- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 29 Jun 2026, 10:14 BST
- Last source update
- 27 Aug 2026, 11:01 BST
- FTS notice number
2026/S 000-081657- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06becaFind a Tender
- Why no open competition
The works, supplies or services can be provided only by a particular economic operator due to protection of exclusive rights, including intellectual property rights
- Published justification
The contract was awarded via direct award under the Crown Commercial Service RM6098 Technology Services framework.
This framework was established in accordance with the Public Contracts Regulations 2015 and was subject to prior publication in Find a Tender. The framework terms permit direct award without reopening competition where the supplier meets the authority's requirements.
As the procurement was conducted in accordance with the framework call-off procedures, no separate advertisement or call for competition was required. MRI Software Limited is the sole provider of the wider ecosystem, with full knowledge of its systems, integrations, and underlying intellectual property. The delivery of these services requires in depth product expertise, ongoing training, and up to date, date configuration knowledge, which cannot be readily replicated by third party suppliers.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| MRI Software Limited | £3,246,997 † | — | Awarded |
| GREENSQUAREACCORD LIMITED, MRI Software Limitedjoint award | £3,672,577 † | — | Awarded |
Contracts
Contract 060613-2026-1 · MRI Software Limited
- Signed
- 1 Feb 2026
- Value
- £3,246,997
- Status
- active
Contract 081657-2026-Housing Management System & Associated Software-1 · GREENSQUAREACCORD LIMITED, MRI Software Limited
- Signed
- 1 Feb 2026
- Value
- £3,672,577
- Status
- active
- Change GSA's current finance platform is centred around Open Accounts and Documotive, supported by a number of manual processes, workarounds and disconnected systems. While these applications have supported the organisation for many years, they are increasingly limiting our ability to provide timely financial information, maintain a strong financial control environment and support the changing needs of the organisation. Open Accounts is no longer being actively developed by OneAdvanced, with future support being limited primarily to legislative compliance updates and eventual product retirement. As GSA continues to grow in scale and complexity, there is an increasing requirement for a modern, cloud-based finance platform that provides robust financial controls, improved auditability, enhanced budget management, better reporting and insight, integrated workflows and more efficient management of supplier and customer transactions. OneAdvanced, who are also the owners of Open Accounts, have adopted a cloud-first strategy. There will be no further enhancements to Open Accounts and the system database will be out of support by 2028. This would leave GSA open to system security and integrity risks if we remained with the product. .Implementation of OneAdvanced Financials will provide an integrated finance management platform, including general ledger, accounts payable, workflow, budget management, reporting and debt management capabilities. The solution will enable stronger governance, improved compliance, enhanced management information and greater operational efficiency whilst providing a supported cloud-based platform aligned to GSA's digital strategy. The project will therefore deliver more than the replacement of existing accounts payable processes. It represents a strategic investment in GSA's core financial systems and control framework, improving the management of expenditure, income, budgets, financial performance and organisational decision-making. API integration with MRI Housing Enterprise is critical and this is why Financials has been identified as the right solution, as well as it being the replacement for Open Accounts by OneAdvanced. Financials offers API and integration with Housing Enterprise, seamless data flow, reduced duplication, and a more connected technology ecosystem., Need for additional works, services or supplies by the original contractor/concessionaire: The proposed modification relates to the transition from MRI OpenAccounts to MRI Financials under the existing MRI Master Agreement. This is not a new implementation of an alternative software solution, but rather a graduation to MRI's successor platform. This transition is designed as a structured progression within the same software ecosystem. Whilst customers retain familiarity with core finance principles, existing data structures and established business processes, there remains a requirement for system design, data mapping, validation, configuration and user adoption activities. This graduation approach sits between a simple technical upgrade and a full new implementation. Due to the proprietary nature of the MRI software platform, the required migration, configuration and integration services can only be delivered by MRI. Appointing an alternative contractor would not be technically feasible, as a third party would not have the necessary rights, access, intellectual property, system knowledge or ability to undertake the transition within the MRI product suite. A change of contractor would result in significant technical difficulties and substantial duplication of cost. GreenSquareAccord would be required to undertake a full replacement procurement, redesign business processes, perform extensive data migration activities, develop new integrations, retrain users and potentially reimplement financial management functionality from the ground up. This would effectively constitute a new implementation rather than a graduation to MRI Financials. The costs, resource requirements and operational disruption associated with replacing the existing platform would be disproportionate when compared to the proposed modification. The continuation with MRI ensures continuity of service, preserves existing investments in system configuration and user knowledge, reduces implementation risk and provides the most economically advantageous route to achieving the required system enhancement.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- GreenSquareAccordReview body
Bidders & participating suppliers
1 commercial party on the notice- MRI Software LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.