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Published 3 Jun 2025, 14:40 BST

Official UK procurement notice

ICT Support Contract · UK public procurement notice

Official notice

Authority: Rossendale Borough Council (Local council)

ServicesBelow threshold - open competitionBelow thresholdLight touch regimeReserved for SMEs and VCSEsReserved: K02000001SME suitable
Sectors: IT Services & Software (72) Delivery: UKNorth East (UKC)North West (UKD)
+7 moreYorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)South West (UKK)
Published estimate£30,000≈ £30k / year · £30,000 inc. VAT36.7% below published estimate
Submissions closed 13 Jun 2025awarded 8 Jul 2025
Awarded to Italik
Contract term 1 yrends 17 Jun 2026 · starts 18 Jun 2025

What is being bought

Published requirement description

ICT Support Contract

 Data Centre on site visits located in Wakefield, Northampton and Derby.

 Cisco Firewall Real Time Monitoring, full Management & configuration including patch, firmware and version upgrades

 Cisco VPN Real Time Monitoring, management & configuration including patch, firmware and version upgrades

 Cisco Real Time Monitoring for Switch / Router / Nexus / Network Device Configuration including patch, firmware and version upgrades

 Cisco UCS Real Time Monitoring, configuration including patch, firmware and version upgrades

 VMWare Real Time Monitoring and configuration including patch, firmware and version upgrades

 Windows Server Real Time Monitoring & support for all versions

 Terminal Servers Real Time Monitoring & support for all versions

 Cisco Umbrella Support

 Office 365 support

 SharePoint support

 Exchange on line support

 Webroot Antivirus, Anti Malware Monthly Platform Reviews

 Cisco Any Connect VPN support and rule base configuration reviews

 Service Device Management

 Maintaining Network Documentation

£18981.00

CPV: Computer support services

The lotProcurement structure

single lot · value published
Lot #1Awarded 1 yrSMEPublished value£30,000
Contract period: 18 Jun 2025 – 17 Jun 2026 (1 yr)Value: £30,000 exc. VAT · £30,000 inc. VAT
Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South WestEligibility: SME eligible
72610000 Computer support services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lot awarding rule: ICT Support Contract as outlined in documentation

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
3 Jun 2025, 14:40 BST
Last source update
28 Jul 2025, 11:40 BST
FTS notice number
2025/S 000-029550
Latest notice
Contract award notice (UK6)
Classification (CPV)
Computer support services
Delivery area
UKNorth East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)
+2 moreSouth East (UKJ)South West (UKK)
Official registry OCID
ocds-h6vhtk-052ba4 Find a Tender
Contract terms
Reserved participation area
K02000001

How it was run

Official notice
Submission deadline
13 Jun 2025, 13:00 BST
Clarification deadline
9 Jun 2025, 13:00 BST
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

www.rossendale.gov.uk ↗

Timeline

3 Jun 2025 → 28 Jul 2025 · 5 dates
  1. Tender notice published
    3 Jun 2025, 14:40 BST
  2. Clarification questions by
    9 Jun 2025, 13:00 BST
  3. Submission deadline
    13 Jun 2025, 13:00 BST
  4. Contract starts
    18 Jun 2025, 00:00 BST
  5. Latest notice published
    28 Jul 2025, 11:40 BST

Notice history

4 events · 2 releases on Find a Tender · since 3 Jun 2025
  1. Tender notice published
    3 Jun 2025, 14:40 BST
    UK4
  2. Contract award notice published
    28 Jul 2025, 11:40 BST
    UK6
  3. Status changed to complete
    28 Jul 2025, 11:40 BST
  4. Contract signature expected
    28 Jul 2025, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value (inc. VAT) £18,9811 award inc. VAT; no net value published
Bids received 44 from SMEs
Awarded toValueDateStatus
ItalikSMEICT Support Contact28 Jul 2025 – 28 Jul 2026£18,981 inc. VAT8 Jul 2025Awarded

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4final-stage tenders40—

Contracting authority & participating public bodies

Rossendale Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PTNM-4478-CMGT Futures Park, Bacup, North West, OL13 0BBContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • ItalikAwarded supplier 2B Rudgate Court, Walton, Wetherby, Yorkshire & Humber, LS23 7BFContact email

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender