Official UK procurement notice
IT Service Management Software for Karbon Homes
Authority: Karbon Homes (Public body)
What is being bought
Published requirement descriptionITSM software tool and consultancy services for implementation to support the management and delivery of IT services at Karbon Homes.
CPV: IT software package
The lotProcurement structure
single lot · no lot value publishedLot #1Platform or infrastructure services for running software, networking, or processing…Awarded
Platform or infrastructure services for running software, networking, or processing and storing data.
- Provision of Jira Service Management Licenses
- Atlassian Guard Licenses
- Jira Software Licenses
- Confluence Licenses
- Consultancy to assist with the implementation of Jira Service Management. Additional information: Direct award through G-Cloud 14 defined 6-step buying process
utilising the online catalogue hosted on the Contract Award Service (CAS).
Award criteria:
technical merit and functional fit
after-sales service management: help desk, account management function, and assurance of supply of a range of services
Procedure terms & legal framework
From the official record- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 11 Dec 2025, 16:07 GMT
- Last source update
- 11 Dec 2025, 16:07 GMT
- Authority reference
202510-GS149- FTS notice number
2025/S 000-082172- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05f43aFind a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
Direct award under G-Cloud 14 Lot 3 (RM1557.14)
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| EFICODE UK LIMITED | £46,844 † | — | Awarded |
Contracts
IT Service Management Software for Karbon Homes · EFICODE UK LIMITED
- Signed
- 6 Nov 2025
- Value
- £46,844
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Cabinet OfficeReview body
Bidders & participating suppliers
1 commercial party on the notice- EFICODE UK LIMITEDAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.