Find a TenderAwardedContract award notice

Published 4 Apr 2025, 09:24 BST

Official UK procurement notice

Migration Support Services (HDG/2025/868)

Authority: Stoke on Trent City Council (Local council)

ServicesBelow threshold - open competitionBelow thresholdLight touch regimeSME suitableVCSE suitable

Sectors: Business Services & Consultancy (79)Community & Cultural Services (98) Delivery: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)

+6 more

East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)South West (UKK)

Published estimate£225,000≈ £225k / year · £270,000 inc. VAT · 1 value update0% below published estimate

Submissions closed 15 May 2025awarded 4 Sept 2025

Awarded to Staffordshire North & Stoke on Trent Citizens Advice Bureaux

Contract term 1 yrends 30 Sept 2026 · up to 1 Oct 2028 with extensions · starts 1 Oct 2025

What is being bought

Published requirement description

Support Service for all migrants into the city including vulnerable Asylum Seekers and Refugees. The Service will deliver legal advice and assistance to ensure that people receive all the resources they are entitled to, in accordance with relevant Legislation

This Project will be undertaken in accordance with regulations stated under the Procurement Act 2023 and will be classed as being undertaken as a light touch Contract and will be for a 1+1+1 duration up to a maximum of 3 Years subject to funding.

CPV: Legal advisory and information services · Other community, social and personal services

The lotProcurement structure

single lot · value published

Lot #1Lot HDG/2025/868AwardedRenewal 1 yrSMEVCSEPublished value£225,000

Contract period: 1 Oct 2025 – 30 Sept 2026 (1 yr) · up to 1 Oct 2028 with extensionsValue: £225,000 exc. VAT · £270,000 inc. VAT

Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South WestEligibility: SME eligibleVCSE eligible

Extensions: This contract spans a total of three years, with three optional one-year extensions (1+1+1), subject to available funding.

79140000 Legal advisory and information services 98000000 Other community, social and personal services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 30%Price: 60%Social value: 10%

Published sub-criteria (3)

Technical (Quality) Requirements: 30%
Price: 60%
Social Value: 10%

Published award criteria (3)

Price
Technical (Quality) Requirements
Social Value

What this means for your bid

Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - open competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Awarded
Procurement threshold: Below threshold
Regulatory regime: Light touch regime
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 4 Apr 2025, 09:24 BST
Last source update: 4 Sept 2025, 13:35 BST
Authority reference: HDG/2025/868
FTS notice number: 2025/S 000-015214
Latest notice: Contract award notice (UK6)
Classification (CPV): Legal advisory and information servicesOther community, social and personal services
Delivery area: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 more
South West (UKK)
Official registry OCID: ocds-h6vhtk-04fd11 Find a Tender

How it was run

Official notice

Run through: ProContract (Due North) · Who buys & how to bid on ProContract

Supplier login requiredElectronic submission allowed

Access & registration note: Free · short registration with manual review; public opportunity list

Submission deadline: 15 May 2025, 12:00 BST
Clarification deadline: 8 May 2025, 12:00 BST
Submission channel: Official e-sourcing portal
Electronic submission: Allowed

Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com/Procurer/Advert/Adve… ↗

Timeline

4 Apr 2025 → 1 Oct 2025 · 8 dates

Planning notice published
4 Apr 2025, 09:24 BST
Market engagement
11 Apr 2025, 00:59 BST
Support Service for all migrants into the city including vulnerable Asylum Seekers and Refugees. The Service will deliver legal advice and assistance to ensure that people receive all the resources they are entitled to, in accordance with relevant Legislation.
The Council would like to invite new and existing providers to attend an upcoming online engagement opportunity on Thursday 10th April 2025, 15:00 – 15:450 to discuss this opportunity further.
To book your place on the engagement opportunity please contact Joe.Holford@stoke.gov.uk with the following information Name, Provider Name, Telephone Number and Email Address and reference ‘Migration Support Service Engagement Opportunity’ in the subject.
Tender notice published
15 Apr 2025, 12:27 BST
Clarification questions by
8 May 2025, 12:00 BST
Submission deadline
15 May 2025, 12:00 BST
Next notice expected
19 Jul 2025, 00:59 BST
Latest notice published
4 Sept 2025, 13:35 BST
Contract starts391 days ago
1 Oct 2025, 00:00 BST

Notice history

9 events · 3 releases on Find a Tender · since 4 Apr 2025

Preliminary market engagement notice published
4 Apr 2025, 09:24 BST
UK2
Tender notice published
15 Apr 2025, 12:27 BST
UK4
Published value published: £225,000
15 Apr 2025, 12:27 BST
Status changed to active
15 Apr 2025, 12:27 BST
Procurement method changed
15 Apr 2025, 12:27 BST
Deadline published: 15 May 2025, 12:00 BST
15 Apr 2025, 12:27 BST
Contract award notice published
4 Sept 2025, 13:35 BST
UK6
Status changed to complete
4 Sept 2025, 13:35 BST
Contract signature expected
19 Sept 2025, 23:59 BST
scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £224,9301 award exc. VAT

Bids received 22 from SMEs

Awarded to	Value	Date	Status
Staffordshire North & Stoke on Trent Citizens Advice Bureaux1 Oct 2025 – 30 Sept 2026 · up to 31 Mar 2030Extensions: light touch Contract and will be for a 1+1+1 duration up to a maximum of 3 Years subject to funding.	£224,930	4 Sept 2025	Awarded

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
2final-stage tenders	2	0	—

Contracting authority & participating public bodies

Stoke on Trent City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PDQZ-1442-RZTZ Civic Centre, Glebe Street, Stoke-on-Trent, West Midlands, ST4 1HHContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

Staffordshire North & Stoke on Trent Citizens Advice BureauxAwarded supplier Advice House, Cheapside, Stoke-on-Trent, West Midlands, ST1 1HLContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender4 Sept 2025, 13:35 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender15 Apr 2025, 12:27 BST
Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender4 Apr 2025, 09:24 BST