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Find a TenderPast planning noticePreliminary market engagement notice
Published 22 Apr 2025, 14:32 BST

Official UK procurement notice

NHS Gloucestershire Ambient AI Voice

Official notice

Authority: Gloucestershire Health and Care NHS Foundation Trust (Central government)·On behalf of: NHS South, Central and West Commissioning Support Unit (hosted by NHS England)

ServicesAbove thresholdSME suitable
Sectors: Software Packages & ERP (48)IT Services & Software (72)Health & Social Care (85) Delivery: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)
+6 moreEast Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)South West (UKK)
Planned pipeline valueValue not publishedpipeline notice, not a live tender
Tender notice expected 1 Jun 2025from the planned procurement notice
Contract term 3 yrs 6 moends 31 Mar 2029 · up to 31 Mar 2030 with extensions · starts 1 Oct 2025

What is being bought

Published requirement description

NHS England Commercial and Procurement Hub (the Hub) are supporting and managing market engagement activity on behalf of NHS Gloucestershire Healthcare Foundation Trust (GHFT) and wider NHS Gloucestershire ICB.

NHS Gloucestershire partners are seeking to procure voice-led software solutions to support workflow management in Primary, Secondary and potentially tertiary care settings. The partners are seeking solutions which deliver the following:

  1. Traditional digital dictation
  2. Voice recognition
  3. Ambient AI Voice Technology

Capabilities 1 and 2 above have been historically provided to GHFT and other buying partners. The partners are particularly interested in functionality relating to Ambient AI Voice technology, with the ability to record consultations and outcomes directly into Electronic Patient Records of particular interest. The buying partners are also seeking to understand how Ambient AI solutions are able to interact with existing and new workflows.

The buyers are keen to understand supplier wraparound services included within their product offering, including provision of generic templates; bespoke template generation; staff training and commitment to buyer benefit realisation strategies.

NHS England Commercial and Procurement Hub (the Hub) are supporting and managing market engagement activity on behalf of NHS Gloucestershire Healthcare Foundation Trust and wider NHS Gloucestershire ICB.

The market engagement activity will take the form of a Preliminary Market Engagement notice, with suppliers required to contact commercial.procurementhub@nhs.net to express interest and access the buyer's market engagement questionnaire.

Information gathered as part of this Preliminary Market Engagement notice will support the development of the procurement strategy, with an intention to issue Invitation to Tender documents in early-summer 2025, dependent on the market capabilities identified via market engagement. The procurement exercise is likely to take the form of a Flexible Competitive Procedure and defined in the Procurement Act 2023. Further details on the design of the process will be shared with the market upon agreement of the procurement strategy.

This process is being managed by NHS England National Commercial and Procurement Hub on behalf of the Commissioner(s).

CPV: Data services · General-practitioner services · Medical software package · Software programming and consultancy services

The lotProcurement structure

single lot · no lot value published
Lot #1PlannedRenewal 3 yrs 6 moSME
Contract period: 1 Oct 2025 – 31 Mar 2029 (3 yrs 6 mo) · up to 31 Mar 2030 with extensions
Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South WestEligibility: SME eligible
Extensions: Extension options published
48180000 Medical software package72200000 Software programming and consultancy services72300000 Data services85121100 General-practitioner services

Procedure terms & legal framework

From the official record
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Past planning notice
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
22 Apr 2025, 14:32 BST
Last source update
23 Apr 2025, 14:36 BST
FTS notice number
2025/S 000-016558
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
Data servicesGeneral-practitioner servicesMedical software packageSoftware programming and consultancy services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-0505b3 Find a Tender

How it was run

Official notice
Submission deadline
—

Timeline

22 Apr 2025 → 1 Oct 2025 · 5 dates
  1. Planning notice published
    22 Apr 2025, 14:32 BST
  2. Latest notice published
    23 Apr 2025, 14:36 BST
  3. Market engagement
    31 May 2025, 23:59 BST

    NHS Commercial and Procurement Hub (the Hub), working on behalf on NHS Gloucestershire (the Buyer), are undertaking market engagement to assess potential supplier capability and capacity to deliver the following:

    Traditional digital dictation

    Voice recognition

    Ambient AI

    The Buyer is seeking to procure a transformational solution to enhance the efficiency of clinical time, providing voice-led consultations with seamless integration into various Electronic Patient Record (EPR) and other clinical software solutions.

    Buyer interest is particularly attuned to Ambient AI Voice technology, with the ability to record consultations and outcomes directly into Electronic Patient Records of significant interest. The buying partners are also seeking to understand how Ambient AI solutions are able to interact with existing and new workflows.

    The buyers are also keen to understand supplier wraparound services included within their product offering, including provision of generic templates; bespoke template generation; staff training and commitment to buyer benefit realisation strategies.

    The Buyer is exploring the market capabilities to develop a robust and ambitious procurement specification, with a target contract start date of 1 October 2025.

    Any successful supplier must be able to demonstrate safe and effective voice recognition capabilities, as well as supporting significant cultural and business change across various Buyer organisations within NHS Gloucestershire.

    Expressions of Interest must be made to NHS England Commercial and Procurement Hub via commercial.procurementhub@nhs.net and a supplier capability questionnaire will be issued. Responses to this questionnaire will be evaluated and the buyer may seek interviews with a selection of suppliers.

    Clarification questions can be raised via commercial.procurementhub@nhs.net

    The deadline for clarification questions is 5pm BST on 6 May 2025.

    The deadline for Expressions of Interest and questionnaire submissions is 5pm BST on 12 May 2025.

    Information gathered as part of this Preliminary Market Engagement notice will support the development of the procurement strategy, with an intention to issue Invitation to Tender documents in early-summer 2025, dependent on the market capabilities identified via market engagement. The procurement exercise is likely to take the form of a Flexible Competitive Procedure and defined in the Procurement Act 2023. Further details on the design of the process will be shared with the market upon agreement of the procurement strategy.

    This process is being managed by NHS England National Commercial and Procurement Hub on behalf of the Commissioner(s).

  4. Tender notice expected
    1 Jun 2025, 23:59 BST
  5. Contract starts392 days ago
    1 Oct 2025, 00:00 BST

Notice history

2 events · 2 releases on Find a Tender · since 22 Apr 2025
  1. Preliminary market engagement notice published
    22 Apr 2025, 14:32 BST
    UK2
  2. Preliminary market engagement notice published
    23 Apr 2025, 14:36 BST
    UK2
Published amendments (1)

Amended contact details for contracting authority

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

3 public bodies on the notice

GLOUCESTERSHIRE HEALTH AND CARE NHS FOUNDATION TRUST

Contracting authorityPublic authority - central government GB-NHS: RTQ · GB-PPON: PBGV-6466-NHDM Gloucester Business Park, Edward Jenner Court, 1010 Pioneer Ave, Brockworth, Gloucester, South West, GL3 4AWContact email

Other public bodies

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure