Official UK procurement notice
Soft Facilities Management (FM) Services
Authority: CHILTERN RAIL LIMITED (Public body)
What is being bought
Published requirement descriptionProcurement of Soft Facilities Management (FM) Services to include daily cleaning of railway stations, depots and offices, and periodic deep cleans at stations and depots, waste removal, and pest control across the Chiltern Railway network, including East West Railway.
- How the procedure runs: Chiltern Railways will shortlist suitably qualified suppliers off the dynamic market 'RISQS' using Product Code H.G.2.1 Contract Cleaning Services (Office, Station & Depot) who will be invited to tender using Chilterns e-Sourcing portal Market Dojo. The tender award criteria will be based on a combination of Price (30%), based on a schedule of rates/activities, Best and Final Offers, and Quality (70%), based on experience and ability to perform the services. Chiltern Railways is seeking to appoint a single supplier.
CPV: Cleaning and sanitation services · Exterior cleaning work for buildings
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£11,215,142
- Economic & financial standing
The Client shall be entitled to terminate the Contract in full by giving not less than 3 months written notice to the Contractor without incurring any liability to the Supplier other than to pay for Services already performed at the time of termination.
TUPE applies and any transfer of staff will be dealt with in accordance with TUPE.
The Supplier shall have or demonstrate they can obtain the following insurances with a reputable insurer:
employer's liability insurance or similar insurance(s) in the amount of at least £10,000,000 for any one occurrence or the amount required by Applicable Law, whichever is higher;
public liability insurance in the amount of at least £10,000,000 for any one occurrence;
product liability insurance in the amount of at least £1,000,000 for any one occurrence; and
professional indemnity insurance in the amount of at least £1,000,000 for any one occurrence.
- Technical & professional ability
Due to the environment Sentinel - PTS (Personal Track Safety) is required.
The Supplier shall pay no less than the Real Living Wage. The Supplier shall be a Recognised Service Provider and work to the parameters set by the Living Wage Foundation.
The Supplier shall comply with the following policies of the Purchaser:
- Drugs and Alcohol Policy.
- Anti-Tax Evasion Policy.
- Tax Policy.
- Anti - Fraud Policy.
- Equality, Diversity and Inclusion Policy.
- Anti Bribery Policy.
- Health, Safety, Environment and Crime Policy.
- Code of Conduct for Business Partners.
- Social Media Policy.
- Acceptable Use Policy (IS).
- Responsible Procurement Policy.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical: 70%
- Price: 30%
Published award criteria (2)
- Price
- Technical: This will look at experience and technical ability to deliver the services within a working railway environment as well as having ISO9001, 14001, 45001 (or equivalent) or working towards before the contract starts.
- Economic & financial standing
The Client shall be entitled to terminate the Contract in full by giving not less than 3 months written notice to the Contractor without incurring any liability to the Supplier other than to pay for Services already performed at the time of termination.
TUPE applies and any transfer of staff will be dealt with in accordance with TUPE.
The Supplier shall have or demonstrate they can obtain the following insurances with a reputable insurer:
employer's liability insurance or similar insurance(s) in the amount of at least £10,000,000 for any one occurrence or the amount required by Applicable Law, whichever is higher;
public liability insurance in the amount of at least £10,000,000 for any one occurrence;
product liability insurance in the amount of at least £1,000,000 for any one occurrence; and
professional indemnity insurance in the amount of at least £1,000,000 for any one occurrence.
- Technical & professional ability
Due to the environment Sentinel - PTS (Personal Track Safety) is required.
The Supplier shall pay no less than the Real Living Wage. The Supplier shall be a Recognised Service Provider and work to the parameters set by the Living Wage Foundation.
The Supplier shall comply with the following policies of the Purchaser:
- Drugs and Alcohol Policy.
- Anti-Tax Evasion Policy.
- Tax Policy.
- Anti - Fraud Policy.
- Equality, Diversity and Inclusion Policy.
- Anti Bribery Policy.
- Health, Safety, Environment and Crime Policy.
- Code of Conduct for Business Partners.
- Social Media Policy.
- Acceptable Use Policy (IS).
- Responsible Procurement Policy.
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Utilities
- Commercial structure
- Call-off under a framework
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 8 May 2025, 15:48 BST
- Last source update
- 10 Jun 2025, 09:37 BST
- Award evaluation window
- Submission end – 1 Sept 2025
- FTS notice number
2025/S 000-019810- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-050f0aFind a Tender
- How it runs
Chiltern Railways will shortlist suitably qualified suppliers off the
dynamic market 'RISQS' using Product Code H.G.2.1 Contract Cleaning Services (Office, Station & Depot) who will be invited to tender using Chilterns e-Sourcing portal Market Dojo.
The tender award criteria will be based on a combination of Price (30%), based on a schedule of rates/activities, Best and Final Offers, and Quality (70%), based on experience and ability to perform the services.
Chiltern Railways is seeking to appoint a single supplier.
- Call-off under framework RISQS
How it was run
Official notice- Submission deadline
- 15 Jul 2025, 23:59 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Chiltern will use their eSourcing portal called Market Dojo
marketdojo.com ↗ and invite RISQS approved short listed suppliers to tender.
Timeline
8 May 2025 → 1 Sept 2025 · 5 dates- Tender notice published8 May 2025, 15:48 BST
- Latest notice published10 Jun 2025, 09:37 BST
- Submission deadline15 Jul 2025, 23:59 BST
- Contract starts1 Sept 2025, 00:00 BST
- Award decision expected by1 Sept 2025, 23:59 BST
Notice history
4 events · 3 releases on Find a Tender · since 8 May 2025- Tender notice published8 May 2025, 15:48 BSTUK4
- Tender notice published9 May 2025, 14:05 BSTUK4
- Deadline moved to 15 Jul 2025, 23:59 BST9 May 2025, 14:05 BST+0 days · was 15 Jul 2025, 23:59 BST
- Tender notice published10 Jun 2025, 09:37 BSTUK4
Published amendments (2)
Locations of services revised.
Contract dates (estimated)
Contracting authority & participating public bodies
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender