Find a TenderAwardedContract award notice
Published 31 Jul 2025, 15:10 BST

Official UK procurement notice

Soft Facilities Management Tender - Stansted Airport

Official notice

Authority: MAG AIRPORT LIMITED (Public body)

3 lotsServicesCompetitive flexible procedureAbove thresholdUtilitiesSME suitable
Published estimate£4,264,400total for 3 lots · £5,117,280 inc. VAT
Submissions closed 26 Aug 2025awarded 17 Feb 2026
Award (standstill) to DISPOSABLES & CATERING SUPPLIES LIMITED +2 more3 awards
Contract term 4 yrsends 31 Mar 2030 · up to 31 Mar 2032 with extensions · starts 1 Apr 2026

What is being bought3 lots · detail below

Published requirement description

The current Soft FM Services at Stansted Airport is reaching natural expiry.

Soft Facilities Management Services are essential for the day-to-day operation of the airport, maintaining health and safety across the airport, and remaining environmentally compliant whilst having a large impact on the image of Stansted Airport.

Suppliers will need to provide consumables, materials and services at short notice to meet Stansted Airport's SLAs, therefore having robust contracts in place with Suppliers who have experience in providing these services is vital, while giving Stansted Airport certainty over consumables, labour, maintenance and servicing costs.

This Procurement supports MAG's strategic objective of consolidating its supplier list and obtaining an optimum number of suppliers for all goods and services, whilst developing strong partnerships with suppliers as well as ensuring Continuous Improvement in all areas.

  • How the procedure runs: MAG is issuing this Tender Notice to commence a Pre-qualification Questionnaire (PQQ) to parties interested in taking part in the procurement process in relation to a proposed contract for Soft Facilities Management Services at Stansted Airport. The purpose of the pre-qualification process is to provide MAG with sufficient information to select a shortlist of qualified applicants who will be invited to participate in a competitive tender process. MAG is following the competitive flexible procedure in line with the Regulations of the Procurement Act 2023 and following the PQQ stage (subject to a sufficient number of compliant PQQ responses being received), MAG intends to select the Applicants who have achieved an overall PQQ Score of at least 60% for each Lot to be invited to submit a tender. Following the PQQ, MAG will commence the Invitation to Negotiate (ITN) with the shortlisted Bidders from the PQQ. Following the conclusion of the evaluation process of the initial tender submissions. ITN Weightings: Lot 1 (Cleaning Consumables): Commercial - 70% Technical - 30% Lot 2 (Washroom Services): Commercial - 50% Technical - 50% Lot 3 (High Level Cleaning): Commercial - 50% Technical - 50%

CPV: Cleaning and sanitation services · Cleaning products · Cleaning services · Sanitary paper products · Windows, doors and related items

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£4,264,400 together) · evaluation weights differ by lot
Lot #1Cleaning ConsumablesAwardedRenewal 4 yrsPublished value£2,856,000

Including, but not limited to the provision of:

  • Toilet paper
  • Chemicals
  • Hand and body wash
  • Surface cleaner
  • Brooms
  • Floor pads
  • Graffiti remover
  • Washing up liquid
  • Rubber gloves
  • Soap
  • Cloths
Contract period: 1 Apr 2026 – 31 Mar 2030 (4 yrs) · up to 31 Mar 2032 with extensionsValue: £2,856,000 exc. VAT · £3,427,200 inc. VAT
Extensions: The Contract (s) will be let for a period of 4 (four) years, with the option for MAG to extend for a further 2 (two) years (1+1 years) after the initial 4 (four) year term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.
Lot #2Washroom ServicesAwardedRenewal 4 yrsPublished value£534,400

Washroom Services including feminine hygiene and nappy bin services.

Contract period: 1 Apr 2026 – 31 Mar 2030 (4 yrs) · up to 31 Mar 2032 with extensionsValue: £534,400 exc. VAT · £641,280 inc. VAT
Extensions: The Contract (s) will be let for a period of 4 (four) years, with the option for MAG to extend for a further 2 (two) years (1+1 years) after the initial 4 (four) year term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.
Lot #3High Level CleaningAwardedRenewal 4 yrsPublished value£874,000

Including, but not limited to the High Level Cleaning of:

  • All external glazing outside only and high level glass to internal and both sides of canopy roof.
  • Exterior facades of Ticket Office and Waiting Room Building above Glazing height.
  • Exterior glazing of Ticket Office and Waiting Room.
  • Glazed tunnel canopies of Tunnels 1, 2 and 3, 4.
  • All signage at Bays 1-39.
  • All interior and exterior glazing of Green Multi-Story Car Park.
  • Mezz level Railway Station, including tunnels 1-4 where accessible.
Contract period: 1 Apr 2026 – 31 Mar 2030 (4 yrs) · up to 31 Mar 2032 with extensionsValue: £874,000 exc. VAT · £1,048,800 inc. VAT
Extensions: The Contract (s) will be let for a period of 4 (four) years, with the option for MAG to extend for a further 2 (two) years (1+1 years) after the initial 4 (four) year term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

What this means for your bid
  • Price carries 50–70 points depending on the lot; most lots put it at 50 points.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
31 Jul 2025, 15:10 BST
Last source update
17 Feb 2026, 17:08 GMT
Award evaluation window
Submission end – 15 Dec 2025
Authority reference
WS2528046260
FTS notice number
2025/S 000-044825
Latest notice
Contract award notice (UK6)
Classification (CPV)
Cleaning and sanitation servicesCleaning productsCleaning servicesSanitary paper productsWindows, doors and related items
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-056a5f Find a Tender
How it runs

MAG is issuing this Tender Notice to commence a Pre-qualification Questionnaire (PQQ) to parties interested in taking part in the procurement process in relation to a proposed contract for Soft Facilities Management Services at Stansted Airport.

The purpose of the pre-qualification process is to provide MAG with sufficient information to select a shortlist of qualified applicants who will be invited to participate in a competitive tender process.

MAG is following the competitive flexible procedure in line with the Regulations of the Procurement Act 2023 and following the PQQ stage (subject to a sufficient number of compliant PQQ responses being received), MAG intends to select the Applicants who have achieved an overall PQQ Score of at least 60% for each Lot to be invited to submit a tender.

Following the PQQ, MAG will commence the Invitation to Negotiate (ITN) with the shortlisted Bidders from the PQQ.

Following the conclusion of the evaluation process of the initial tender submissions.

ITN Weightings:

Lot 1 (Cleaning Consumables):

Commercial - 70%

Technical - 30%

Lot 2 (Washroom Services):

Commercial - 50%

Technical - 50%

Lot 3 (High Level Cleaning):

Commercial - 50%

Technical - 50%

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Requests to participate (first stage)
26 Aug 2025, 12:00 BST
Submission deadline
26 Aug 2025, 12:00 BST
Clarification deadline
19 Aug 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

If you are wishing to express an interest in this opportunity and wish to view the prequalification documents please firstly register your company details on the MAG portal, on the following URL, and select "Register your interest":

www.magairports.com/work-with-us/procure… ↗

Once you have registered please email joe.spacagna@magairports.com and advise that you have registered on the Portal. You will then be given access to the project documents via SAP Ariba.

Details on how to provide a response to MAG are detailed in the documentation.

Bidders must submit their Pre-Qualification Questionnaires via the SAP Ariba Portal.

Timeline

31 Jul 2025 → 1 Apr 2026 · 8 dates
  1. Tender notice published
    31 Jul 2025, 15:10 BST
  2. Clarification questions by
    19 Aug 2025, 12:00 BST
  3. Submission deadline
    26 Aug 2025, 12:00 BST
  4. Award decision expected by315 days ago
    15 Dec 2025, 23:59 GMT
  5. Assessment summaries sent252 days ago
    17 Feb 2026
  6. Latest notice published251 days ago
    17 Feb 2026, 17:08 GMT
  7. Standstill ends242 days ago
    26 Feb 2026, 23:59 GMT
  8. Contract starts209 days ago
    1 Apr 2026, 00:00 BST

Notice history

4 events · 2 releases on Find a Tender · since 31 Jul 2025
  1. Tender notice published
    31 Jul 2025, 15:10 BST
    UK4
  2. Contract award notice published
    17 Feb 2026, 17:08 GMT
    UK6
  3. Status changed to complete
    17 Feb 2026, 17:08 GMT
  4. Contract signature expected
    16 Mar 2026, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £2,376,4703 awards exc. VAT
Bids received 98 from SMEs
Awarded toValueDateStatus
Lot 1 · Cleaning Consumables1 award
DISPOSABLES & CATERING SUPPLIES LIMITED1 Apr 2026 – 31 Mar 2030 · up to 31 Mar 2032Extensions: The Contract (s) will be let for a period of 4 (four) years, with the option for MAG to extend for a further 2 (two) years (1+1 years) after the initial 4 (four) year term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.£1,376,62917 Feb 2026standstill to 26 Feb 2026Standstill
Lot 2 · Washroom Services1 award
COMPLETE WASHROOM SOLUTIONS LIMITED1 Apr 2026 – 31 Mar 2030 · up to 31 Mar 2032Extensions: The Contract (s) will be let for a period of 4 (four) years, with the option for MAG to extend for a further 2 (two) years (1+1 years) after the initial 4 (four) year term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.£543,80117 Feb 2026standstill to 26 Feb 2026Standstill
Lot 3 · High Level Cleaning1 award
CCS JEWELTONE LIMITED1 Apr 2026 – 31 Mar 2030 · up to 31 Mar 2032Extensions: The Contract (s) will be let for a period of 4 (four) years, with the option for MAG to extend for a further 2 (two) years (1+1 years) after the initial 4 (four) year term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.£456,04017 Feb 2026standstill to 26 Feb 2026Standstill

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Cleaning Consumables3final-stage tenders30—
2 · Washroom Services3final-stage tenders20—
3 · High Level Cleaning3final-stage tenders30—

Contracting authority & participating public bodies

MAG AIRPORT LIMITED

Contracting authorityPublic undertaking GB-COH: 11748654 · GB-PPON: PHNZ-5718-LHXL 6th Floor, Olympic House, Manchester, North West, M90 1QXContact email

Bidders & participating suppliers

3 commercial parties on the notice
  • CCS JEWELTONE LIMITEDAwarded supplierGB-COH: 04636470GB-PPON: PBDT-9715-DWBD Lakeview House, Billericay, East of England, CM12 0EQContact email
  • COMPLETE WASHROOM SOLUTIONS LIMITEDAwarded supplierGB-COH: 05092496GB-PPON: PMPL-7788-TLPP 91 Main Road Meriden, Coventry, West Midlands, CV7 7NLContact email
  • DISPOSABLES & CATERING SUPPLIES LIMITEDAwarded supplierGB-COH: 03734672GB-PPON: PHJD-3184-HXCD 80 Compair Crescent, Ipswich, East of England, IP2 0EHContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender