Find a TenderAwardedContract details notice

Published 22 Apr 2026, 12:19 BST

Official UK procurement notice

The provision of an Executive and Board Recruitment Partner (ten_1062)

Authority: Financial Ombudsman Service Limited (Public body)

ServicesCompetitive flexible procedureAbove thresholdSME suitable

Sectors: Business Services & Consultancy (79) Delivery: UKNorth East (UKC)North West (UKD)

+7 more

Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)South West (UKK)

Published estimate£192,000≈ £64k / year · £240,000 inc. VAT21.9% above final estimate

Submissions closed 9 Jun 2026awarded 14 Aug 2026

Awarded to Saxton Bampfylde Hever Ltd, Saxton Bampfylde Ltd

Contract term 3 yrsends 23 Aug 2029 · up to 23 Aug 2030 with extensions · starts 24 Aug 2026

What is being bought

Published requirement description

The Financial Ombudsman Services has awarded a contract for an 3 + 1 year for the provision of an Executive Search agency to support the ad hoc recruitment and selection of our level 10, Executive team and Board members.

How the procedure runs: The Financial Ombudsman wishes to procure the provision of an Executive and Board Recruitment Partner using the Competitive Flexible Procedure, in accordance with section 20 and Schedule 1, paragraph 8 of the Procurement Act 2023 (UK3_44). Bidders are required to submit tenders in accordance with the statutory minimum timescales. Only bidders that successfully meet all Stage 1 (Qualification) requirements will progress to the assessment of technical and commercial proposals. Evaluation will be carried out in three stages, in line with the published award criteria: Stage 1 – Qualification Stage 2 – Technical and Commercial Evaluation Stage 3 – Optional Presentation and/or Best and Final Offer (BAFO), to which a maximum of the five highest‑scoring bidders following Stage 2 may be invited. The Financial Ombudsman reserves the right to exclude bidders that do not pass Stage 1 and, following Stage 2, to limit participation in any optional presentation and/or BAFO stage to the highest‑scoring bidders only. The contract will be awarded to the bidder submitting the Most Advantageous Tender (MAT) in accordance with the Procurement Act 2023.

CPV: Recruitment services

The lotProcurement structure

single lot · value published

Lot #1AwardedRenewal 3 yrsSMEPublished value£192,000

Contract period: 24 Aug 2026 – 23 Aug 2029 (3 yrs) · up to 23 Aug 2030 with extensionsValue: £192,000 exc. VAT · £240,000 inc. VAT

Delivery: UKEligibility: SME eligible

Extensions: Optional extention to the term of the agreement. · 1 x 12 month extension option

79600000 Recruitment services

Pre-qualification & selection criteria (PQQ)2

Economic & financial standing
As described in the Procurement documentation.
Technical & professional ability
As described in the Procurement documentation.

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 60%Price: 40%

Published sub-criteria (2)

Technical Award Criteria: 60%
Commercial Award Criteria: 40%

Published award criteria (2)

Technical Award Criteria: 4 x Technical Ability Questions as set out in the Procurement documents.
Commercial Award Criteria: Completion of a bid price template, as provided in the Procurement documents (Recruitment fees).

Conditions of participation2

Economic & financial standing
As described in the Procurement documentation.
Technical & professional ability
As described in the Procurement documentation.

What this means for your bid

Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Competitive flexible procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Awarded
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 22 Apr 2026, 12:19 BST
Last source update: 23 Sept 2026, 14:53 BST
Award evaluation window: Submission end – 1 Aug 2026
Authority reference: TEN_1062
FTS notice number: 2026/S 000-041144
Latest notice: Contract details notice (UK7)
Classification (CPV): Recruitment services
Delivery area: UKNorth East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)
+2 more
South East (UKJ)South West (UKK)
Official registry OCID: ocds-h6vhtk-068862 Find a Tender
Contract terms summary: Payment terms are detailed within the Procurement documents.

How it runs: The Financial Ombudsman wishes to procure the provision of an Executive and Board Recruitment Partner using the Competitive Flexible Procedure, in accordance with section 20 and Schedule 1, paragraph 8 of the Procurement Act 2023 (UK3_44).
Bidders are required to submit tenders in accordance with the statutory minimum timescales. Only bidders that successfully meet all Stage 1 (Qualification) requirements will progress to the assessment of technical and commercial proposals.
Evaluation will be carried out in three stages, in line with the published award criteria:
Stage 1 – Qualification
Stage 2 – Technical and Commercial Evaluation
Stage 3 – Optional Presentation and/or Best and Final Offer (BAFO), to which a maximum of the five highest‑scoring bidders following Stage 2 may be invited.
The Financial Ombudsman reserves the right to exclude bidders that do not pass Stage 1 and, following Stage 2, to limit participation in any optional presentation and/or BAFO stage to the highest‑scoring bidders only.
The contract will be awarded to the bidder submitting the Most Advantageous Tender (MAT) in accordance with the Procurement Act 2023.

How it was run

Official notice

Run through: portal not identified

Electronic submission allowedLanguage: EN

Submission deadline: 9 Jun 2026, 12:00 BST
Clarification deadline: 20 May 2026, 16:00 BST
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

Access to the procurement documents is provided in this link: procurement.financial-ombudsman.org.uk/web/login.html ↗

Locating the tender:

Go to ‘Sourcing’ or ‘View Opportunities’
Use the search bar to find the opportunity by its reference number or name.

Project reference: ten_1062
Name: The provision of an Executive and Board Recruitment Partner

Click on the opportunity title to open the tender.
Then select ‘Express Interest’ to access documents
The system will add the tender to your ‘My Responses’ area.
You will now be able to download all tender documents and ask clarification questions.

For escalations contact (including project name and reference) : procurement.enquiries@financial-ombudsman.org.uk

Timeline

22 Apr 2026 → 23 Sept 2026 · 10 dates

Planning notice published189 days ago
22 Apr 2026, 12:19 BST
Next notice expected177 days ago
4 May 2026, 23:59 BST
Tender notice published176 days ago
5 May 2026, 15:07 BST
Clarification questions by161 days ago
20 May 2026, 16:00 BST
Submission deadline141 days ago
9 Jun 2026, 12:00 BST
Award decision expected by88 days ago
1 Aug 2026, 23:59 BST
Assessment summaries sent76 days ago
14 Aug 2026, 00:00 BST
Contract starts66 days ago
24 Aug 2026, 00:00 BST
Standstill ends63 days ago
26 Aug 2026, 23:59 BST
Latest notice published35 days ago
23 Sept 2026, 14:53 BST

Notice history

11 events · 7 releases on Find a Tender · since 22 Apr 2026

Planned procurement notice published
22 Apr 2026, 12:19 BST
UK3
Tender notice published
5 May 2026, 15:07 BST
UK4
Status changed to active
5 May 2026, 15:07 BST
Deadline moved to 9 Jun 2026, 12:00 BST
5 May 2026, 15:07 BST
+4 days · was 5 Jun 2026, 15:00 BST
Tender notice published
5 May 2026, 16:28 BST
UK4
Tender notice published
5 May 2026, 16:29 BST
UK4
Tender notice published
6 May 2026, 09:00 BST
UK4
Contract award notice published
14 Aug 2026, 16:11 BST
UK6
Status changed to complete
14 Aug 2026, 16:11 BST
Contract signature expected
1 Sept 2026, 23:59 BST
scheduled
Contract details notice published
23 Sept 2026, 14:53 BST
UK7

Routine re-releases (7)

2026-05: 3 releases · 5 May 2026, 5 May 2026
2026-04: 1 release · 22 Apr 2026

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £234,0001 award exc. VAT

Bids received 54 from SMEs

Contracts signed 1latest 22 Sept 2026

Awarded to	Value	Date	Status
Saxton Bampfylde Hever Ltd, Saxton Bampfylde LtdSMEjoint awardThe Provision of an Executive and Board Recruitment Partner1 Sept 2026 – 31 Aug 2029 · up to 31 Aug 2030Extensions: There is an option to extend for a further one (1) year at the sole discretion of the Financial Ombudsman Service.	£234,000	14 Aug 2026	Awarded

Contracts

Contract 1 · Saxton Bampfylde Hever Ltd, Saxton Bampfylde LtdSME
Signed
22 Sept 2026
Value
£234,000
Period
22 Sept 2026 – 21 Sept 2029 · up to 23 Sept 2030 with extensions
Status
active
Extensions
The contract may be extended for up to one additional year at FOS's discretion.
2 agreed KPIs: Attraction and conversion metrics · Source effectiveness and diversity outcomes
- Attraction and conversion metrics
- Source effectiveness and diversity outcomes

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
5final-stage tenders · 15 at stage one	4	0	—

Contracting authority & participating public bodies

Financial Ombudsman Service Limited

Contracting authorityPublic authority - sub-central government GB-COH: 03725015 · GB-PPON: PGMH-6717-YZGY Exchange Tower, Harbour Exchange Square, London, London, E14 9SRContact email

Bidders & participating suppliers

2 commercial parties on the notice

SAXTON BAMPFYLDE HEVER LIMITEDAwarded supplierGB-COH: 02018211GB-PPON: PLMN-7343-MPQX The Ministry, London, London, SE1 1DNContact email
Saxton BampfyldeAwarded supplierGB-PPON: PLMN-7343-MPQX 9 Savoy Street, London, London, WC2E 7EGContact email, phone

Official documents & specifications (8)

Official links; attachments are not copied

Tender pack and attachments

Bidding documents and specificationstenderBidding documents and specificationsAccess: Access to the procurement documents is provided in this link: https://procurement.financial-ombudsman.org.uk/web/login.html

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender23 Sept 2026, 14:53 BST
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender14 Aug 2026, 16:11 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender6 May 2026, 09:00 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender5 May 2026, 16:29 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender5 May 2026, 16:28 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender5 May 2026, 15:07 BST
Planned procurement notice planningPlanned procurement noticeUK3Planned procurement notice on Find a Tender22 Apr 2026, 12:19 BST