Official UK procurement notice
The Servicing, Maintenance and Repairs of Commercial Heating Systems
Authority: London Borough of Hillingdon (Local council)
Re-procurement openService, Maintenance and Repair of Fire Alarm Systems and Fire Fighting Systems · bids close
What is being bought
Published requirement descriptionThe London Borough of Hillingdon wishes to appoint an experienced service provider for the servicing, maintenance and repairs of Commercial Heating Systems. Hillingdon currently manages and maintains the gas installations of approximately 78 Communal plant rooms across our Housing and Corporate sites.
The objectives of this contract are to appoint one service provider (contractor) to carry out the servicing, maintenance and remedial works to maintain London Borough of Hillingdon's communal gas fired appliances, central heating and hot water system installations and Heat Interface Units, in a legally compliant and serviceable condition and to the current Gas Safety, Installation and other relevant legislation.
The Council intends to award a contract for these services for a period of up to three (3) years with an option to extend for up to a further two (2) plus two (2) years subject to agreement and satisfactory performance.
- The authority expects to re-tender this requirement around 19 Nov 2032, 23:59 GMT.
CPV: Repair and maintenance services of building installations · Repair and maintenance services of machinery
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£3,375,000
- Economic & financial standing
See tender pack
- Technical & professional ability
See tender pack
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Price: As per the schedule of rates
- Quality: As per the quality questions and subsequent sub-weighting
- Economic & financial standing
See tender pack
- Technical & professional ability
See tender pack
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 19 Nov 2032
- First published
- 23 May 2025, 17:26 BST
- Last source update
- 22 Jul 2026, 10:44 BST
- Award evaluation window
- Submission end – 30 Mar 2026
- FTS notice number
2025/S 000-078640- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0524e5Find a Tender
How it was run
Official notice- Submission deadline
- 9 Jan 2026, 13:00 GMT
- Clarification deadline
- 5 Jan 2026, 13:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
It will be the responsibility of interested parties to register on our nominated tender portal, Proactis - Supplier Network, using the following address supplierlive.proactisp2p.com ↗
Timeline
23 May 2025 → 22 Jul 2026 · 10 dates- Planning notice published23 May 2025, 17:26 BST
- Market engagement355 days ago7 Nov 2025, 23:59 GMT
To participate in our Pre-Market Engagement exercise please email to the following:
Please quote "Commercial Gas - market engagement" in the email title.
(do not include any marking material)
You will then be sent a short market engagement questionnaire, please then complete and return this by the stated deadline in the questionnaire.
We would encourage all interested parties to register for free at supplierlive.proactisp2p.com ↗ where this opportunity will be advertised in due course.
- Tender notice published331 days ago1 Dec 2025, 16:46 GMT
- Next notice expected331 days ago1 Dec 2025, 23:59 GMT
- Clarification questions by296 days ago5 Jan 2026, 13:00 GMT
- Submission deadline292 days ago9 Jan 2026, 13:00 GMT
- Award decision expected by212 days ago30 Mar 2026, 23:59 BST
- Assessment summaries sent175 days ago7 May 2026, 00:00 BST
- Contract starts120 days ago1 Jul 2026, 00:00 BST
- Latest notice published98 days ago22 Jul 2026, 10:44 BST
Notice history
11 events · 5 releases on Find a Tender · since 23 May 2025- Pipeline notice published23 May 2025, 17:26 BSTUK1
- Preliminary market engagement notice published28 Oct 2025, 14:29 GMTUK2
- Published value updated to £2,900,00028 Oct 2025, 14:29 GMTwas £2,100,000
- Tender notice published1 Dec 2025, 16:46 GMTUK4
- Published value updated to £3,375,0001 Dec 2025, 16:46 GMTwas £2,900,000
- Status changed to active1 Dec 2025, 16:46 GMT
- Deadline published: 9 Jan 2026, 13:00 GMT1 Dec 2025, 16:46 GMT
- Contract award notice published7 May 2026, 10:39 BSTUK6
- Status changed to complete7 May 2026, 10:39 BST
- Contract signature expected22 May 2026, 23:59 BSTscheduled
- Contract details notice published22 Jul 2026, 10:44 BSTUK7
Routine re-releases (5)
- 2025-10: 1 release · 28 Oct 2025
- 2025-05: 1 release · 23 May 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| BSW Heating Ltd1 Jul 2026 – 30 Jun 2029 · up to 30 Jun 2033Extensions: The Council intends to award a contract for these services for a period of up to three (3) years with an option to extend for up to a further two (2) plus two (2) years subject to agreement and satisfactory performance. · Options: The right to additional purchases while the contract is valid. There may be the occasion where the successful contractor is asked to urgently deliver on small value capital works projects such as a plant room refurb or commercial boiler installation. These Capital works projects will not exceed £100k on each occasion and are not guaranteed to be issued to the successful contractor. Nor does the Council guarantee any value or number of potential Capital Works projects under this contract. Properties and assets may be added or removed from the contract during its term with any adjustment to the contract price being in accordance with the Pricing Schedule or as agreed with by Hillingdon's authorised representative. | £3,400,000 | 23 Apr 2026 | Awarded |
Contracts
Contract 1 · BSW Heating Ltd
- Signed
- 10 Jun 2026
- Value
- £3,400,000
- Period
- 1 Jul 2026 – 30 Jun 2029 · up to 30 Jun 2033 with extensions
- Status
- active
- Extensions
- The Council intends to award a contract for these services for a period of up to three (3) years with an option to extend for up to a further two (2) plus two (2) years subject to agreement and satisfactory performance.
- Options
- The right to additional purchases while the contract is valid. The right to additional purchases while the contract is valid. There may be the occasion where the successful contractor is asked to urgently deliver on small value capital works projects such as a plant room refurb or commercial boiler installation. These Capital works projects will not exceed £100k on each occasion and are not guaranteed to be issued to the successful contractor. Nor does the Council guarantee any value or number of potential Capital Works projects under this contract. Properties and assets may be added or removed from the contract during its term with any adjustment to the contract price being in accordance with the Pricing Schedule or as agreed with by Hillingdon's authorised representative.
3 agreed KPIs: Service Compliancy (LGSR's in date) · Communal Systems out of action for more than 24hrs (per month) · First Time Fix
- Service Compliancy (LGSR's in date)
- Communal Systems out of action for more than 24hrs (per month)
- First Time Fix
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 19final-stage tenders | 13 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- BSW HEATING LTDAwarded supplier
Official documents & specifications (6)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications It will be the responsibility of interested parties to register on our nominated tender portal, Proactis - Supplier Network, using the following address https://supplierlive.proactisp2p.com/
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender