Search UK public tenders and contract notices
Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.
Retenders uses the same keywords and compatible filters. Notice-only filters and CPV detail beyond the division do not carry over.
Contracts
Showing 1–37 · signed contracts with published terms.
- Awarded · Competitive flexible procedureFramework10 lotsSME · VCSE suitable
Corporate Software & Related Products and Services
Crescent Purchasing Consortium Limited · Charity · Nationwide (UK)
CPC have established a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework is open to members of CPC, listed at https://www.thecpc.ac.uk/members, including…
Awarded to ARBOR EDUCATION PARTNERS LIMITED, Advanced Business Solutions, Arbor Education Partners Group Ltd +16 more · 10 awards
- Awarded value
- £2.0m–£8.0mceiling, not a contract size
- Bids
- 2–9per lot, 10 lots
- Contract ends
- Published
- #066891
- Awarded · Competitive flexible procedureUtilitiesSME suitable
Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) Software
Thameslink Southern Great Northern Limited (TSGN) · Greater London
The Contracting Authority is seeking to procure a hybrid Customer Engagement Platform (CEP) and Customer Data Platform (CDP) to support customer communications, engagement, and data‐driven insight across digital channels. These platforms wi…
Awarded to Access UK Ltd
- Awarded value
- £494k
- Bids
- 2
- Contract ends
- Published
- #068a59
- Awarded · Direct awardSME · VCSE suitable
North Northamptonshire Council - Customer Relationship Management Solution
North Northamptonshire Council · Local authority · East Midlands
North Northamptonshire Council (hereafter referred to as the "Council") are extending their current provision with Placecube Limited for a Customer Relationship Management solution for the Council's customised applications.
Awarded to Placecube Limited
- Awarded value
- £200k
- Bids
- Not published
- Contract ends
- Published
- #068439
- AwardedBelow threshold - unknown
Contract for the Provision of a CRM System and an Employment Support Module
Surrey County Council · Local authority · South East England
To establish a 4-year contract on an annual rolling basis with the provider for this CRM system,which we have piloted and tested for the past 18 months. This system provides the following essential features to allow the safe and legal runni…
Awarded to Alcium Software
- Awarded value
- £71k
- Bids
- Not published
- Contract ends
- Published
- #066ca0
- Awarded · Competitive flexible procedureFramework2 lotsSME · VCSE suitable
YPO 1253 - SUPPLY OF CRM SOLUTION FOR YPO
Yorkshire Purchasing Organisation · Nationwide (UK), Yorkshire and the Humber
YPO have appointed a supplier onto a Contract (Lot 1) following a Competitive Tendering Procedure for the provision of a CRM Solution, which will serve YPO internal requirements only. Estimated Contract Value: The Contract has an estimated …
Awarded to CLARITAS SOLUTIONS LIMITED, DELAWARE DIGITAL LLP, Deloitte +9 more · 2 awards
- Awarded value
- £4.0m–£60mceiling, not a contract size
- Bids
- 15
- Contract ends
- Published
- #04ed37
- AwardedAward procedure without prior publication of a call for competition
Customer Engagement Platform Creation
VIVID Housing Ltd · Charity · South East England
Creation of customer engagement platform (contract award is a call-off from G-Cloud 14 framework)
Awarded to GRANICUS-FIRMSTEP LIMITED
- Awarded value
- £142k
- Bids
- 1
- Contract ends
- Not published
- Published
- #06a6b7
- AwardedOpen procedureFramework5 lots
GIS Software
Nuclear Decommissioning Authority · Nationwide (UK), Yorkshire and the Humber
GIS Software for NDA
Awarded to ESRI (UK) Limited, IDOX SOFTWARE LTD · 3 awards
- Awarded value
- £282k–£2.1mceiling, not a contract size
- Bids
- 1
- Contract ends
- Not published
- Published
- #030693
- No award madeCompetitive flexible procedure10 lotsSME · VCSE suitable
Corporate Software & Related Products and Services - ITT
Crescent Purchasing Consortium Limited · Nationwide (UK)
CPC wish to establish a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework will be open to members of CPC, listed at https://www.thecpc.ac.uk/members, inc…
- Awarded value
- Not published
- Bids
- Not published
- Contract ends
- Not published
- Published
- #066897
- No award madeCompetitive flexible procedure10 lotsSME · VCSE suitable
Corporate Software & Related Products and Services - ITT
Crescent Purchasing Consortium Limited · Nationwide (UK)
CPC wish to establish a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework will be open to members of CPC, listed at https://www.thecpc.ac.uk/members, inc…
- Awarded value
- Not published
- Bids
- Not published
- Contract ends
- Not published
- Published
- #0668a2
- No award madeCompetitive flexible procedure10 lotsSME · VCSE suitable
Corporate Software & Related Products and Services - ITT
Crescent Purchasing Consortium Limited · Nationwide (UK)
CPC wish to establish a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework will be open to members of CPC, listed at https://www.thecpc.ac.uk/members, inc…
- Awarded value
- Not published
- Bids
- Not published
- Contract ends
- Not published
- Published
- #0668a9
- Awarded · Direct award
Contact Relations Platform 2025
ORE Catapult · delivery region not published
The purpose of this direct award is to appoint Hubspot to provide ORE Catapult’s Contact Relations Platform (CRM). It is cloud hosted and owned / developed by Hubspot themselves. It allows the business to manage contacts for all areas the b…
Awarded to HUBSPOT UK HOLDINGS LIMITED
- Awarded value
- £28k
- Bids
- Not published
- Contract ends
- Published
- #0674b4
- AwardedOpen procedure
Contract for the Provision of Customer Relationship Management System
Robert Gordon University · Education · Scotland
The University is aiming to implement a comprehensive Customer Relationship Management (CRM) system, ideally built on Microsoft Dynamics CRM, as part of a broader strategic initiative to drive growth and improve conversion rates. The overar…
Awarded to Tribal Dynamics Ltd
- Awarded value
- £288k
- Bids
- 3
- Contract ends
- Not published
- Published
- #0520de
- AwardedAward procedure without prior publication of a call for competition
MBC-1098 Customer Relations Management System
Melton Borough Council · Local authority · East Midlands
Melton Borough Council procured a single provider through the CCS G Cloud-14 framework, to develop and deliver an IT solution for Customer Services to deliver the following: 1. Enable staff, councillors, partner agencies and customers to ac…
Awarded to IEG4
- Awarded value
- £258k
- Bids
- 1
- Contract ends
- Not published
- Published
- #065cd2
- Awarded · Competitive flexible procedure
IT Service Management (ITSM) Platform
ORDNANCE SURVEY LIMITED · South East England
Ordnance Survey (OS) is Great Britain's National Mapping Service, providing the trusted location data that underpins everyday life. From transport and utilities to housing and logistics, our data supports critical infrastructure, public ser…
Awarded to Alemba Ltd
- Awarded value
- £498k
- Bids
- 1
- Contract ends
- Published
- #04fc4b
- AwardedAward procedure without prior publication of a call for competition
Salesforce Service Cloud Voice
Places for People on behalf of PfP & Anchor Hanover Group · Nationwide (UK)
Places for People intends to procure additional software product licences under its existing Salesforce contract. The requirement includes licences for Salesforce Service Cloud Voice, Digital Engagement, and Agentforce for Service products.…
Awarded to Salesforce UK Limited
- Awarded value
- £23m
- Bids
- Not published
- Contract ends
- Not published
- Published
- #060958
- AwardedBelow threshold - limited competition
Software as a service solution for capturing data on customer interactions
The Mayor and Commonalty and Citizens of the City of London · Local authority · delivery region not published
A software as a service solution for capturing data on customer interactions such as ticket purchases.
Awarded to Open Loyalty
- Awarded value
- £47k
- Bids
- Not published
- Contract ended
- Published
- #05a9e8
- No award madeBelow threshold - open competition
Digital Engagement Tool
British Council · Local authority · Nationwide (UK)
RFPtoprecureDigitalEngagementTool
- Awarded value
- Not published
- Bids
- Not published
- Contract ends
- Not published
- Published
- #0566b3
- Awarded · Below threshold - without competition
Contact Relations Platform 2025
ORE Catapult · delivery region not published
A Direct Award of a Contact Relations Platform (CRM), to continue current services provided by Hubspot and further enhancements of their systems. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?…
Awarded to HUBSPOT UK HOLDINGS LIMITED
- Awarded value
- £35k
- Bids
- Not published
- Contract ended
- Published
- #050489
- AwardedOpen procedure
Travel Rewards Mobile App to Influence Behaviour
West Yorkshire Combined Authority · Local authority · Yorkshire and the Humber
West Yorkshire Combined Authority has appointed an external organisation to promote active and sustainable travel across West Yorkshire region through the provision of a rewards-based, off-the-shelf mobile App.
Awarded to BetterPoints Ltd
- Awarded value
- £420k
- Bids
- 12
- Contract ends
- Not published
- Published
- #048bb0
- AwardedOpen procedure
ID 5094524 - DfE - Invest NI - Replacement Customer Portal
Invest Northern Ireland · Northern Ireland
Invest Northern Ireland (Invest NI) have the requirement to replace their current MyINI Customer Portal. The current MyINI Customer Portal was launched in 2017 and was delivered as an off shoot to Invest NI’s overall Customer Relationship M…
Awarded to Thornacre Engineering Ltd
- Awarded value
- £13m
- Bids
- 9
- Contract ends
- Not published
- Published
- #03db80
- AwardedCompetitive procedure with negotiation
PURCH2361 Provision of Customer Relationship Management (CRM)
University of Glasgow · Education · Scotland
Award of PURCH2361– Provision of Customer Relationship Management (CRM).
Awarded to Deloitte
- Awarded value
- £4.4m
- Bids
- 6
- Contract ends
- Not published
- Published
- #044407
- AwardedAward procedure without prior publication of a call for competition
Provision of an Integrated Student Admissions Solution
University of the Highlands and Islands · Education · Scotland
The University of the Highlands and Islands have a requirement for the Provision of an Integrated Student Admissions Solution for all Academic Partners of the University of the Highlands and Islands. It should be noted that this requirement…
Awarded to STU3 · 3 awards
- Awarded value
- £348k
- Bids
- 1
- Contract ends
- Not published
- Published
- #04235b
- AwardedCompetitive procedure with negotiation
Consultancy and implementation services for a Microsoft Dynamics CRM Solution
NCFE · Charity · North East England
Consultancy and implementation services for a Microsoft Dynamics CRM Solution under a NCFE contract.
Awarded to Crimson Limited
- Awarded value
- Not published
- Bids
- 4
- Contract ended
- Published
- #0385fc
- AwardedNegotiated procedure with prior call for competition
Smart Meter Optimised Digital Billing & Customer Management System
SEVERN TRENT WATER LIMITED · West Midlands
Severn Trent Water will be undertaking the deployment and integration of a smart meter optimised digital billing & customer management system. This will also enable the delivery of per capita consumption (PCC) reductions through smart meter…
Awarded to Kraken Technologies Limited
- Awarded value
- Not published
- Bids
- Not published
- Contract ends
- Not published
- Published
- #040c91
- AwardedOpen procedure
CRM & Billing System
Portsmouth Water Limited · South East England
Portsmouth Water is seeking to undertake the implementation of a hosted replacement Customer Relationship Management (CRM) and billing system. This will revolutionise our relationship with our customers, providing the capability to present …
Awarded to Kraken Technologies Limited
- Awarded value
- Not published
- Bids
- 8
- Contract ends
- Not published
- Published
- #037537
- AwardedOpen procedure
Provision for a customer relationship management (CRM) system
Chief Executive’s Service · Wales (Cymru)
Torfaen County Borough Council (TCBC) requirements are for a customer relationship management (CRM) system. This will be for an initial period of three years with the option to extend up to a further 24 months in total, further information …
Awarded to Abavus Ltd.
- Awarded value
- Not published
- Bids
- 2
- Contract ends
- Not published
- Published
- #037df0
- AwardedOpen procedure
CONTRACT AWARD: The Provision of a CRM and MDM Solution
Buckinghamshire Council · Local authority · South East England
The Contract is for the provision of a corporate, modern Customer Relationship Platform (CRM) that supports the Council’s vision of a “Customer First” culture. The Council's vision is to give residents more free time by making everything th…
Awarded to Abavus Ltd.
- Awarded value
- £693k
- Bids
- 10
- Contract ends
- Not published
- Published
- #03605f
- AwardedRestricted procedure
T21/08_Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management
Anglia Ruskin University Higher Education Corporation · Education · East of England
Anglia Ruskin University Higher Education Corporation (ARU) has appointed a supplier for the Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management solution.
Awarded to Crimson Limited
- Awarded value
- £1.9m
- Bids
- 4
- Contract ends
- Not published
- Published
- #02e8c6
- AwardedNegotiated procedure with prior call for competitionFramework
YWS Customer Relationship Management (Software Tool and Systems Integrator)
YORKSHIRE WATER SERVICES LIMITED · Yorkshire and the Humber
General: YWS have an ambition to excel in the experience we offer to our customers. Our CX Tech Strategy sets out a pathway by which we can accelerate elements of our CX ambition. We will be procuring a new 'Best of Suite CRM platform for d…
Awarded to IBM UNITED KINGDOM LIMITED
- Awarded value
- £9.0mceiling, not a contract size
- Bids
- 8
- Contract ends
- Not published
- Published
- #02fba2
- AwardedRestricted procedure
CRM - Implementation & Support
London School of Hygiene & Tropical Medicine · Education · Greater London
CRM - Implementation & Support
Awarded to Global Data Management UK Ltd t// Data Harvesting
- Awarded value
- £249k
- Bids
- 4
- Contract ends
- Published
- #0310cc
- AwardedOpen procedureFramework9 lots
Corporate Software & Related Products and Services
Crescent Purchasing Consortium Limited · Nationwide (UK)
The CPC is seeking to establish a multi-provider framework agreement on behalf of CPC members for the provision of corporate Software and Related Products for a number of areas as detailed below. The Framework Agreement will be split into 9…
Awarded to AGILYX EMEA LTD, Advanced Business Solutions, Betasoft Solutions +11 more · 9 awards
- Awarded value
- £5.6m–£5.6mceiling, not a contract size
- Bids
- 3–7per lot, 9 lots
- Contract ends
- Not published
- Published
- #02c7b4
- AwardedOpen procedure
Provision of CRM and Ticketing System
Amgueddfa Cymru - National Museum Wales · Wales (Cymru)
A Customer Relationship Management (CRM) system to act as an underpinning repository for our interfaces to manage, secure and segment the data of our customers, donors and visitors. A ticketing platform which supports all ticketed or bookab…
Awarded to Tessitura Network
- Awarded value
- £590k
- Bids
- 8
- Contract ends
- Not published
- Published
- #02ec03
- AwardedOpen procedure
Implementation and on-going support of a Ticketing, Fundraising, Membership and CRM system
National Museums Scotland · Scotland
Delivery, and ongoing support, of a unified system (or set of integrated systems) for online and on-site Ticketing, Fundraising, Membership and CRM at National Museums Scotland.
Awarded to Tessitura Network
- Awarded value
- £186k
- Bids
- 11
- Contract ends
- Not published
- Published
- #02c8f5
- AwardedCompetitive dialogue
Customer Relationship Management (CRM) Programme – System Implementation and Support Partner
English Heritage Trust · Nationwide (UK)
An Implementation and Support Partner is needed to assist English Heritage in its delivery of a new Customer Relationship Management (CRM) application and associated technologies. English Heritage is undertaking this procurement in accordan…
Awarded to cloudThing Limited
- Awarded value
- £2.3m
- Bids
- 2
- Contract ends
- Published
- #02c347
- AwardedOpen procedure
The Provision of a Fundraising and Alumni Customer Relationship Management (CRM) Solution
University of Southampton · Education · South East England
The University of Southampton seeks to procure a Fundraising and Alumni CRM solution to support The Campaign for Southampton which will see an ambitious increase in all elements of fundraising and engagement - doubling transaction levels, s…
Awarded to Blackbaud Europe
- Awarded value
- £2.0m
- Bids
- 6
- Contract ends
- Not published
- Published
- #02ca7f
- AwardedRestricted procedure
Customer Relationship Management (CRM) System
Torbay Council · Local authority · South West England
Torbay Council has entered into an agreement with a provider for the supply, implementation and licensing of an improved customer relationship management (CRM) system.
Awarded to CIVICA UK LIMITED
- Awarded value
- Not published
- Bids
- 20
- Contract ends
- Not published
- Published
- #02882a
- AwardedOpen procedure
Support of Salesforce based Student Information System
Liverpool School of Tropical Medicine · Education · North West England
Award of a contract to Support our Salesforce based Student Information System
Awarded to Creation Technology Solutions Limited
- Awarded value
- £200k
- Bids
- 4
- Contract ends
- Not published
- Published
- #02b3e2