Find a TenderCancelledProcurement termination notice
Published 19 Sept 2025, 11:22 BST

Official UK procurement notice

Facilities Management Services Opportunity

Official notice

Authority: Places for London Limited (Public body)

2 lotsServicesCompetitive flexible procedureAbove thresholdSME suitable
Published estimate£63,860,000total for 2 lots · £76,632,000 inc. VAT
Submissions closed 12 Aug 2025
Lots 2see the lot list below
Contract term 5 yrs 6 moends 1 Aug 2032 · up to 1 Aug 2034 with extensions · starts 1 Feb 2027

What is being bought2 lots · detail below

Published requirement description

Places for London Limited (Places for London), a wholly owned subsidiary of Transport for London (TfL) is commencing a procurement process to appoint a supplier or suppliers to deliver Hard and Soft Facilities Management (FM) services across its estate. FM services will be procured by using a lotting strategy approach, Lot 1 Soft FM services and Lot 2 Hard FM services.

The Hard FM services are described in the procurement documents and cover a broad range of services including building maintenance, fire safety, electrical, door entry and drain maintenance.

The Soft FM services are described in the procurement documents and cover a broad range of services including cleaning services, security, waste management and pest control.

The contract will be for 5 years and 6 months with an option to extend for a further 2 x 1 year extensions.

  • The authority expects to re-tender this requirement around 1 Feb 2031, 23:59 GMT.
  • How the procedure runs: Stage One: Procurement Specific Questionnaire Upon submission of the Procurement Specific Questionnaire (PSQ) responses, Places for London will select a longlist of Bidders to participate in the future stages of the procurement. Stage Two: Invitation to Submit Outline Solutions (ISOS) Stage Three: Invitation to Participate in Dialogue (ITPD) Stage Four: Invitation to Submit Final Tenders (ISFT) Final Tenders will be evaluated against a weighted award criteria. Places for London will identify the Most Advantageous Tender (MAT). Following standstill period award of contract.
  • No preliminary market engagement: A preliminary market engagement was carried out in July 2024. The purpose of this engagement was to test the current market capabilities and appetite for the requirements.

CPV: Cleaning and sanitation services · Door locks · Drainage works · Electrical installation work · Repair and maintenance services of building installations · Security services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£63,860,000 together) · same evaluation weights on every lot
Lot #1Soft FMAwardedRenewal 5 yrs 6 moSMEPublished value£25,085,000

The Soft FM services are described in the procurement documents and cover a broad range of services including cleaning services, security, grounds maintenance, waste management and pest control.

All services will be performed across Places for London's estate across Greater London.

Contract period: 1 Feb 2027 – 1 Aug 2032 (5 yrs 6 mo) · up to 1 Aug 2034 with extensionsValue: £25,085,000 exc. VAT · £30,102,000 inc. VAT
Extensions: The contract(s) will be for for 5 years and 6 months with an option to extend for a further two, one year extensions.
Lot #2Hard FMAwardedRenewal 5 yrs 6 moSMEPublished value£38,775,000

The Hard FM services are described in the procurement documents and cover a broad range of services including building maintenance, fire safety, electrical, door entry, drain clearance and lift maintenance.

All services will be performed across Places for London's estate across Greater London.

Contract period: 1 Feb 2027 – 1 Aug 2032 (5 yrs 6 mo) · up to 1 Aug 2034 with extensionsValue: £38,775,000 exc. VAT · £46,530,000 inc. VAT
Extensions: The contract(s) will be for for 5 years and 6 months with an option to extend for a further two, one year extensions.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 50%Price: 40%Social value: 10%
Published sub-criteria (3)
  • Technical: 50%
  • Commercial: 40%
  • Social Value: 10%
Published award criteria (3)
  • Technical
  • Commercial
  • Social Value
Lot distribution rule: Bidders may submit bids for both Lots. Maximum number of of Lots that may be awarded to one Bidder: 2
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 1 Feb 2031
First published
19 Sept 2025, 11:22 BST
Last source update
19 Sept 2025, 11:22 BST
Award evaluation window
Submission end – 30 Jun 2026
Authority reference
00071 Places
FTS notice number
2025/S 000-037444
Latest notice
Procurement termination notice (UK12)
Classification (CPV)
Cleaning and sanitation servicesDoor locksDrainage worksElectrical installation workRepair and maintenance services of building installationsSecurity services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-052519 Find a Tender
Contract terms summary

Electronic invoicing will be accepted

Electronic payment will be used

How it runs

Stage One: Procurement Specific Questionnaire

Upon submission of the Procurement Specific Questionnaire (PSQ) responses, Places for London will select a longlist of Bidders to participate in the future stages of the procurement.

Stage Two: Invitation to Submit Outline Solutions (ISOS)

Stage Three: Invitation to Participate in Dialogue (ITPD)

Stage Four: Invitation to Submit Final Tenders (ISFT)

Final Tenders will be evaluated against a weighted award criteria. Places for London will identify the Most Advantageous Tender (MAT).

Following standstill period award of contract.

How it was run

Official notice
Run through: SAP Ariba · Who buys & how to bid on SAP Ariba
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free buyer-specific invitations
Submission deadline
12 Aug 2025, 14:00 BST
Clarification deadline
29 Jul 2025, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

PARTICIPATION GUIDANCE:

The sourcing event will be managed using the e-procurement platform, SAP Ariba Business Network. In order to receive access to the sourcing documents and participate in the first stage of the procurement process (PSQ), applicants must be registered on SAP Ariba Network.

Applicants are required to respond to all sections of the PSQ and must submit responses in accordance with the instructions and response deadline stated. Each response must be submitted electronically via the SAP Ariba portal.

Instructions for accessing SAP Ariba Business Network and the procurement documents:

To access the event documents on SAP Ariba Network, potential applicants should:

If new to SAP Ariba Business Network, click 'Register Now' and create a standard SAP Ariba account by providing the requested company and administrator information and providing a password which contains a capital letter, a number and a special character; or

If already an account holder on SAP Ariba Business Network, log in using your log in details. Those who are already registered as a TfL Supplier on SAP Ariba Business Network, will still need to follow Step 5 below in order to be added as a participant.

Please note, if new to SAP Ariba Network, the SAP Ariba platform may ask you to review and check for duplicate accounts that others in your business may have set up previously. If there are duplicate accounts, either contact the relevant account administrator using the SAP Ariba Network functionality or if you require a separate account for access to TfL procurements then please select 'back' and select 'continue account creation'.

Step 3: Confirm your email address once the confirmation email has been sent.

Step 4: Confirm in the SAP Ariba Network platform what type of goods/services you supply.

Step 5: Send an email to  PlacesFMopportunity@tfl.gov.uk with the information from Steps 2 to 4 including your Business Network ID (ANID) and the respondent's company name, username and administrator email.

Step 6: Use the unique link in the invitation email to access SAP Ariba.

Step 7: The link will navigate to Ariba Business Network and prompt you to enter your login credentials, use the one you have created or the existing Ariba Network username and password.

Step 8: When you have access to the Proposals and Questionnaires dashboard page page on SAP Ariba, click on the 'Intend to Participate' button icon in order to fully register against the contract opportunity.

Step 9: In the main menu bar at the left of the website click the 'All Content' to see all documentation. Prospective respondents must follow the instructions in the PSQ when completing and submitting a response to the PSQ.

Supplier Registration on SAP Ariba Business Network Help Page:

help.sap.com/docs/ARIBA_NETWORK_S… ↗.

If you have any queries regarding your registration, please email: Ariba_Supplier_Enablement@tfl.gov.uk

Timeline

23 May 2025 → 1 Feb 2027 · 8 dates
  1. Planning notice published
    23 May 2025, 18:15 BST
  2. Next notice expected
    28 May 2025, 23:59 BST
  3. Tender notice published
    4 Jul 2025, 13:41 BST
  4. Clarification questions by
    29 Jul 2025, 23:59 BST
  5. Submission deadline
    12 Aug 2025, 14:00 BST
  6. Latest notice published
    19 Sept 2025, 11:22 BST
  7. Award decision expected by118 days ago
    30 Jun 2026, 23:59 BST
  8. Today
    27 Oct 2026
  9. Contract startsin 96 days
    1 Feb 2027

Notice history

3 events · 1 release on Find a Tender · since 23 May 2025
  1. Pipeline notice published
    23 May 2025, 18:15 BST
    UK1
  2. Tender notice published
    4 Jul 2025, 13:41 BST
    UK4
  3. Procurement termination notice published
    19 Sept 2025, 11:22 BST
    UK12

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded toValueDateStatus
Across several lots1 award
supplier not published—19 Sept 2025CancelledWith affect from Friday 19th September 2025, Places for London would like to advise applicants this procurement has been terminated. This decision has been made due to an internal review and reconstruction of the bidding lots, specifically the provision of Security Services. The Facilities Management Services opportunity will be relaunched shortly with Security Services removed from Lot 1.

Contracting authority & participating public bodies

Places for London Limited

Contracting authorityPublic authority - sub-central government GB-COH: 08961151 · GB-PPON: PXWD-1839-NXXY 5 Endeavour Square, London, London, E20 1JNContact name, email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Procurement termination notice tenderProcurement termination noticeUK12Procurement termination notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender