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Published 2 Apr 2026, 12:05 BST

Official UK procurement notice

Heat Network Framework - Metering and Billing

Official notice

Authority: Clarion Housing Group (Housing)

Framework agreement6 lotsServicesCompetitive flexible procedureAbove thresholdSME suitable
Sectors: Laboratory, optical and precision equipments (excl. glasses) (38)Software Packages & ERP (48)Repair & Maintenance (50)
+3 morePublic utilities (65)IT Services & Software (72)Business Services & Consultancy (79)
 Delivery: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)
+6 moreEast Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)South West (UKK)
Framework ceiling (notional)£8,000,000total for 6 lots · framework ceiling, not attributable revenue
Submissions closed 7 May 2026
Lots 6see the lot list below
Framework period 4 yrsends 11 Oct 2030 · starts 12 Oct 2026

What is being bought6 lots · detail below

Published requirement description

A framework for the provision of all heat network goods, works and services relating to metering and billing

  • The authority expects to re-tender this requirement around 1 Apr 2029, 23:59 BST.
  • How the procedure runs: Two stages. First stage is PSQ, conditions of participation and tenders. Second stage is a process to clarify tenders.

CPV: Billing system · Energy meters · General management consultancy services · Meter reading service · Repair and maintenance services of electrical building installations · Software supply services

How this framework works

From the published notice
Type
Closed framework
Call-offs
call-offs may be awarded directly or by further competition
Framework period
4 yrs from 12 Oct 2026
Published description of the framework

Direct awards based on the assessment of the submitted framework tenders. Competitions for all other awards.

Lots and requirements (6)Procurement structure

6 lots · all with a published value · same conditions of participation on every lot · same evaluation weights on every lot

Every one of these 3 lots carries the same published figure, £2,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Suppling, installation and/or commissioning 4 yrsSMEceiling above

Suppling, installation and/or commissioning of heat network equipment relating to metering and billing

Contract period: 12 Oct 2026 – 11 Oct 2030 (4 yrs)
Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South WestEligibility: SME eligible
38551000 Energy meters48444100 Billing system
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Set out in tender documents

  • Technical & professional ability

    Set out in tender documents

Lot #2Upgrade/retrofit 4 yrsSMEceiling above

Upgrade/retrofit of heat network equipment relating to metering and billing

Contract period: 12 Oct 2026 – 11 Oct 2030 (4 yrs)
Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South WestEligibility: SME eligible
38551000 Energy meters48444100 Billing system
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Set out in tender documents

  • Technical & professional ability

    Set out in tender documents

Lot #3Repairs and maintenance 4 yrsSMEPublished value£800,000

Repairs and maintenance of heat network equipment relating to metering and billing

Contract period: 12 Oct 2026 – 11 Oct 2030 (4 yrs)Value: £800,000 exc. VAT · £800,000 inc. VAT
Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South WestEligibility: SME eligible
50711000 Repair and maintenance services of electrical building installations
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Set out in tender documents

  • Technical & professional ability

    Set out in tender documents

Lot #4Metering and billing services 4 yrsSMEceiling above

Metering and billing services for residential heat networks

Contract period: 12 Oct 2026 – 11 Oct 2030 (4 yrs)
Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South WestEligibility: SME eligible
65500000 Meter reading service
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Set out in tender documents

  • Technical & professional ability

    Set out in tender documents

Lot #5Software systems (SaaS/platforms) 4 yrsSMEPublished value£400,000

Provision of Software systems (SaaS/platforms) relating to metering and billing of heat networks

Contract period: 12 Oct 2026 – 11 Oct 2030 (4 yrs)Value: £400,000 exc. VAT · £400,000 inc. VAT
Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South WestEligibility: SME eligible
72268000 Software supply services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Set out in tender documents

  • Technical & professional ability

    Set out in tender documents

Lot #6Consultancy and expert services 4 yrsSMEPublished value£800,000

Consultancy and expert services for heat networks, relating to metering and billing

Contract period: 12 Oct 2026 – 11 Oct 2030 (4 yrs)Value: £800,000 exc. VAT · £800,000 inc. VAT
Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South WestEligibility: SME eligible
79411000 General management consultancy services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Set out in tender documents

  • Technical & professional ability

    Set out in tender documents

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 6 lots
Quality: 65%Price: 30%Social value: 5%
Published sub-criteria (5)
  • Mobilisation and delivery approach: 15%
  • Service delivery and operations: 30%
  • Customer and resident services: 20%
  • Pricing Structure and Cost Transparency: 30%
  • Sustainability and social value: 5%
Published award criteria (5)
  • Mobilisation and delivery approach
  • Service delivery and operations
  • Customer and resident services
  • Sustainability and social value
  • Pricing Structure and Cost Transparency
Conditions of participation · identical on every lot2
  • Economic & financial standing

    Set out in tender documents

  • Technical & professional ability

    Set out in tender documents

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “Heat Network Framework - Metering and Billing” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Apr 2029
First published
2 Apr 2026, 12:05 BST
Last source update
2 Apr 2026, 12:05 BST
Award evaluation window
Submission end – 8 Sept 2026
Authority reference
C3007
FTS notice number
2026/S 000-030818
Latest notice
Tender notice (UK4)
Classification (CPV)
Billing systemEnergy metersGeneral management consultancy servicesMeter reading serviceRepair and maintenance services of electrical building installationsSoftware supply services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-067ba9 Find a Tender
How it runs

Two stages. First stage is PSQ, conditions of participation and tenders. Second stage is a process to clarify tenders.

How it was run

Official notice
Run through: Atamis Health Family Portal · Who buys & how to bid on Atamis
Electronic submission allowedLanguage: EN
Appointment period ends
7 May 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

atamis-clarionhousing--prospend.vf.force.com/apex/CS_ContractPage ↗

Timeline

2 Apr 2026 → 12 Oct 2026 · 4 dates
  1. Tender notice published207 days ago
    2 Apr 2026, 12:05 BST
  2. Admission / appointment period ends172 days ago · period end, not a bid countdown
    7 May 2026, 12:00 BST
  3. Award decision expected by48 days ago
    8 Sept 2026, 23:59 BST
  4. Contract starts15 days ago
    12 Oct 2026, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    2 Apr 2026, 12:05 BST
    UK4

Contracting authority & participating public bodies

CLARION HOUSING GROUP LIMITED

Contracting authorityPublic authority - sub-central government GB-MPR: 28038R · GB-PPON: PQND-5289-JNDN 5th Floor Greater London House Hampstead Road, London, London, NW1 7QXContact email

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender