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Awards

Showing 1–61 · contract award notices: who won and for how much.

  1. Awarded · Competitive flexible procedureFramework10 lotsSME · VCSE suitable

    Corporate Software & Related Products and Services

    Crescent Purchasing Consortium Limited · Charity · Nationwide (UK)

    CPC have established a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework is open to members of CPC, listed at https://www.thecpc.ac.uk/members, including…

    Awarded to ARBOR EDUCATION PARTNERS LIMITED, Advanced Business Solutions, Arbor Education Partners Group Ltd +16 more · 10 awards

    • Compliance software package
    • Configuration management software package
    • Contact management software package
    • +20
    Awarded value
    £2.0m–£8.0mceiling, not a contract size
    Bids
    2–9per lot, 10 lots
    Contract ends
    Published
    #066891
  2. AwardedBelow threshold - unknown

    Prevent and Protect Customer Relationship Management ('CRM') Tool

    Surrey County Council · Local authority · South East England

    Surrey Fire and Rescue currently use a customer relationship management tool known as Prevent and Protect (P&P). This solution is used to record information regarding safe and well visits, fires safety audits, operational audits and visits …

    Awarded to Softcat Plc

    Awarded value
    £82k
    Bids
    Not published
    Contract ends
    Published
    #078768
  3. Awarded · Competitive flexible procedureSME suitable

    Britannia Phase 2b - Shoreditch Parkside Customer Care Services Procurement

    London Borough of Hackney · Local authority · Greater London

    The procurement is for Customer Care Services relating to the Council's Shoreditch Parkside residential development. The initial procurement will be for a period of 2 years from practical completion and will include any mobilisation prior t…

    Awarded to ZephyrComplete Limited

    • Customer Relation Management software package
    • Customer-care services
    Awarded value
    £503k
    Bids
    2
    Contract ends
    Published
    #0500e5
  4. Award pending · decided Competitive flexible procedure

    Marketing Automation Platform for the National Gallery

    The National Gallery · Central government · Greater London

    We are appointing an advanced, multi-channel Marketing Automation Platform to deliver improved engagement and significant income uplift. The platform is able to intelligently and efficiently leverage our existing CRM data and respond dynami…

    Intended award to Dotdigital EMEA Limited

    • Customer Relation Management software package
    Intended value
    £510k
    Bids
    1
    Contract ends
    Published
    #06848e
  5. Awarded · Direct awardSME · VCSE suitable

    North Northamptonshire Council - Customer Relationship Management Solution

    North Northamptonshire Council · Local authority · East Midlands

    North Northamptonshire Council (hereafter referred to as the "Council") are extending their current provision with Placecube Limited for a Customer Relationship Management solution for the Council's customised applications.

    Awarded to Placecube Limited

    Awarded value
    £200k
    Bids
    Not published
    Contract ends
    Published
    #068439
  6. Awarded · Open procedureFramework10 lotsSME suitable

    CRM Platform (Donor and Session Programme)

    NHS Blood and Transplant · Central government · North East England, North West England, East Midlands, West Midlands, East of England, South East England

    NHS Blood and Transplant (NHSBT) is undertaking the Donor and Session Programme (DASP), a strategic transformation programme to modernise donor engagement, appointment booking, session management and related donor-facing and operational cap…

    Awarded to supplier not published · 7 awards

    • Customer Relation Management software package
    • IT software package
    • Software package and information systems
    • +1
    Awarded value
    Not published
    Bids
    0–1per lot, 10 lots
    Contract ends
    Not published
    Published
    #066fef
  7. AwardedBelow threshold - limited competition

    HCC04/26 The Provision of a Case Management system for East of England MacMillan Money Advice Service

    Hertfordshire County Council · Local authority · East of England

    Hertfordshire County Council sought quotations for the provision of a Case Management system for East of England MacMillan Money Advice Service This is a Contract Details Notice and this opportunity has now closed.

    Awarded to Advanced Case Management Solutions

    Awarded value
    £83k
    Bids
    Not published
    Contract ends
    Published
    #06e37e
  8. AwardedBelow threshold - unknown

    27-SSJ-04

    University of Cumbria · Education · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    The University of Cumbria require a supply of Salesforce licences.

    Awarded to Salesforce UK Limited

    Awarded value
    £149k
    Bids
    Not published
    Contract ends
    Published
    #06db4c
  9. AwardedBelow threshold - without competition

    Education Cloud

    University of the West of England · Education · South West England

    Education Cloud - Unlimited Edition - until 11/05/2027

    Awarded to Salesforce UK Limited

    Awarded value
    £38k
    Bids
    Not published
    Contract ends
    Published
    #06d2be
  10. AwardedBelow threshold - unknown

    Contract for the Provision of a CRM System and an Employment Support Module

    Surrey County Council · Local authority · South East England

    To establish a 4-year contract on an annual rolling basis with the provider for this CRM system,which we have piloted and tested for the past 18 months. This system provides the following essential features to allow the safe and legal runni…

    Awarded to Alcium Software

    Awarded value
    £71k
    Bids
    Not published
    Contract ends
    Published
    #066ca0
  11. AwardedRestricted procedureFramework2 lots

    Asset Management Software

    Lancaster City Council · Local authority · Nationwide (UK), North West England, Wales (Cymru)

    Contract renewal for Civica Property Management.

    Awarded to CIVICA UK LIMITED, IVANTI UK LIMITED, See Contracts Finder Notice for full supplier list · 3 awards

    • Industry specific software package
    • Business transaction and personal business software package
    • Compliance software package
    • +14
    Awarded value
    £194k–£5.0bnceiling, not a contract size
    Bids
    135
    Contract ends
    Not published
    Published
    #042889
  12. Award pending · decided Open procedureSME · VCSE suitable

    The Provision of a Leisure Management CRM Solution & Related Hardware

    Chorley Council · Local authority · North West England

    Chorley Leisure Ltd and South Ribble Leisure Ltd are the respective leisure services in their boroughs, delivering leisure, health and community services to the community. Under Chorley Council and South Ribble Council, they operate public …

    Intended award to Gladstone MRM Limited · 2 awards

    • Customer Relation Management software development services
    • Customer Relation Management software package
    Intended value
    £368k–£475kacross 2 awards
    Bids
    6
    Contract ends
    Published
    #05ec2a
  13. AwardedOpen procedureFramework5 lots

    GIS Software

    Nuclear Decommissioning Authority · Nationwide (UK), Yorkshire and the Humber

    GIS Software for NDA

    Awarded to ESRI (UK) Limited, IDOX SOFTWARE LTD · 3 awards

    • Software package and information systems
    • Accounting software development services
    • Agricultural, farming, fishing, forestry and related products
    • +87
    Awarded value
    £282k–£2.1mceiling, not a contract size
    Bids
    1
    Contract ends
    Not published
    Published
    #030693
  14. AwardedAward procedure without prior publication of a call for competition

    CRM Fundraising and Donor Management SaaS

    Royal Botanic Garden Edinburgh · Scotland

    CRM Fundraising and Donor Management SaaS

    Awarded to Blackbaud Europe

    • Customer Relation Management software package
    Awarded value
    £86k
    Bids
    1
    Contract ends
    Not published
    Published
    #0673b4
  15. AwardedOpen procedure

    Contract for the Provision of Customer Relationship Management System

    Robert Gordon University · Education · Scotland

    The University is aiming to implement a comprehensive Customer Relationship Management (CRM) system, ideally built on Microsoft Dynamics CRM, as part of a broader strategic initiative to drive growth and improve conversion rates. The overar…

    Awarded to Tribal Dynamics Ltd

    • Customer Relation Management software development services
    • Customer Relation Management software package
    • Customer services
    • +2
    Awarded value
    £288k
    Bids
    3
    Contract ends
    Not published
    Published
    #0520de
  16. Awarded · Open procedureSME suitable

    EOL AI Customer Chat Bot

    British Council · Local authority · Nationwide (UK)

    British Council is looking to award and contract to an expert service provider with an already tried and tested AI powered Chat bot to support with customer journey on its English Online website.

    Awarded to AWTG LTD

    • Customer Relation Management software package
    • Sales or marketing software package
    Awarded value
    £169k
    Bids
    22
    Contract ended
    Published
    #055069
  17. Awarded · Competitive flexible procedure

    IT Service Management (ITSM) Platform

    ORDNANCE SURVEY LIMITED · South East England

    Ordnance Survey (OS) is Great Britain's National Mapping Service, providing the trusted location data that underpins everyday life. From transport and utilities to housing and logistics, our data supports critical infrastructure, public ser…

    Awarded to Alemba Ltd

    • Miscellaneous software package and computer systems
    • Computer platforms
    • Customer Relation Management software development services
    • +1
    Awarded value
    £498k
    Bids
    1
    Contract ends
    Published
    #04fc4b
  18. AwardedAward procedure without prior publication of a call for competition

    Customer Experience Platform

    MONEY AND PENSIONS SERVICE · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    To Provide a Cloud based - Customer Experience Platform subscription, Licensing and support for the contract duration

    Awarded to CAPRICORN VENTIS LIMITED

    • Customer Relation Management software package
    Awarded value
    £615k
    Bids
    1
    Contract ends
    Not published
    Published
    #05fb64
  19. AwardedRestricted procedure

    Customer Relationship Management System

    Activate Learning · Nationwide (UK)

    The provision, implementation and ongoing support of a CRM System.

    Awarded to RIBBONFISH LIMITED

    • Customer Relation Management software package
    Awarded value
    £804k
    Bids
    4
    Contract ends
    Not published
    Published
    #04daf0
  20. Awarded · Direct awardUtilities

    Extension to Field Service for Above Ground Assets

    United Utilities Water Limited · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    United Utilities Water Limited (United Utilities) has a requirement to replace its current system for planning, scheduling and otherwise managing field operations for issues arising in relation to United Utilities' portfolio of above ground…

    Awarded to Salesforce UK Limited

    Awarded value
    £7.4m
    Bids
    Not published
    Contract ends
    Published
    #05eb71
  21. Awarded · Open procedureSME suitable

    Connect to Work CRM System

    Staffordshire County Council · Local authority · West Midlands

    Staffordshire County Council (SCC) has procured a customer relationship management (CRM) system to support the delivery of the Connect to Work program. Requirements are to record participant/employer engagement, track progress, link into De…

    Awarded to Alcium Software

    • Customer Relation Management software package
    Awarded value
    £200k
    Bids
    4
    Contract ends
    Published
    #0581d2
  22. Awarded · Below threshold - open competitionSME · VCSE suitable

    Provision of Out of Hours and Community Alarm Telephone Answering Service

    ateb Housing Group Ltd · Housing · Wales (Cymru)

    ateb owns and manages just over 3,000 homes in Pembrokeshire and Carmarthenshire. Our homes include a mix of houses and flats for single people and families as well as Supported and Independent Living accommodation. ateb are looking to cont…

    Awarded to Galw Gofal / Conwy County Borough Council

    • Advertising and marketing services
    • Architectural and related services
    • Architectural, construction, engineering and inspection services
    • +3
    Awarded value
    £286k
    Bids
    4
    Contract ends
    Published
    #059964
  23. Award pending · decided Direct award

    Salesforce CRM licences

    London South Bank University · Education · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    3 Years Salesforce SaaS licences and support: CRM Core licences £2,451,962.48 excl VAT Marketing Cloud licences £348,108.62 excl VAT

    Intended award to Salesforce UK Limited · 2 awards

    Intended value
    £348k–£2.5macross 2 awards
    Bids
    Not published
    Contract ends
    Published
    #05d87d
  24. Awarded · Direct awardUtilities

    Salesforce Renewal

    United Utilities Water Limited · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    The contracting authority currently operates a Salesforce Customer Relationship Management (CRM) platform that underpins key business processes. Salesforce holds exclusive intellectual property rights over its proprietary CRM Platform and a…

    Awarded to Salesforce UK Limited

    Awarded value
    £22m
    Bids
    Not published
    Contract ends
    Published
    #05ac2d
  25. AwardedAward procedure without prior publication of a call for competition

    Acquisition and Implementation of a Billing and Customer Management System for a Gas Supply Company

    FIRMUS ENERGY (SUPPLY) LIMITED · Northern Ireland

    This notice relates to modification of an existing contract for Acquisition and Implementation of a Billing and Customer Management System for a Gas Supply Company entered into between Firmus Energy (Supply) Limited ("FES") and Lognet Billi…

    Awarded to supplier not published

    • IT services: consulting, software development, Internet and support
    • Customer Relation Management software package
    • Database-management system
    • +5
    Awarded value
    Not published
    Bids
    Not published
    Contract ends
    Not published
    Published
    #05a9df
  26. Awarded

    Acquisition and Implementation of a Billing and Customer Management System for a Gas Supply Company

    FIRMUS ENERGY (SUPPLY) LIMITED · Northern Ireland

    Awarded to Lognet Billing Limited

    • IT services: consulting, software development, Internet and support
    • Contact management software package
    • Customer Relation Management software package
    • +5
    Awarded value
    £2.8m
    Bids
    Not published
    Contract ends
    Not published
    Published
    #05a9d0
  27. AwardedBelow threshold - without competition

    CRM for NHSE participant/candidate data

    NHS England · Central government · delivery region not published

    There is a corporate strategy to reduce the number of different CRM systems in use across NHS England. The current CRM used by the former Leadership Academy has been marked for transfer to the new corporate CRM system. This was anticipated …

    Awarded to SugarCRM UK Ltd

    Awarded value
    £30k
    Bids
    Not published
    Contract ended
    Published
    #058e6f
  28. AwardedBelow threshold - without competition

    CRM for NHSE participant/candidate data

    NHS England · Central government · delivery region not published

    There is a corporate strategy to reduce the number of different CRM systems in use across NHS England. The current CRM used by the former Leadership Academy has been marked for transfer to the new corporate CRM system. This was anticipated …

    Awarded to SugarCRM UK Ltd

    Awarded value
    £30k
    Bids
    Not published
    Contract ended
    Published
    #058e6d
  29. AwardedAward procedure without prior publication of a call for competition

    Direct Award of Contract to provide an Adults Social Care Case Management System

    Torbay Council · Local authority · South West England

    Purchase of a hosted case management for Adults Social Care, plus support with implementation, and data migration, and the ongoing licencing and maintenance of the system. This is a direct award, following the publication of a Voluntary ex …

    Awarded to Liquidlogic Limited · 2 awards

    • Software-related services
    • Customer Relation Management software package
    • Database software package
    • +2
    Awarded value
    Not published
    Bids
    1
    Contract ends
    Not published
    Published
    #04ce02
  30. AwardedOpen procedure

    Connect to Work Programme - CRM Software as a Service

    The Mayor and Commonalty and Citizens of the City of London · Local authority · Greater London

    The City of London Corporation has now establish an agreement with ICONI Software Ltd for the provision of a CRM Software as a Service (SaaS) as part of the Department for Work and Pensions Connect to Work Programme. The duration of the con…

    Awarded to ICONI SOFTWARE

    • Customer Relation Management software package
    Awarded value
    £490k
    Bids
    12
    Contract ends
    Not published
    Published
    #04d5c4
  31. Awarded

    Primary Care Support England

    NHS England · NHS & health · Yorkshire and the Humber

    Awarded to Capita Business Services Ltd

    • Health services
    • Accounting system
    • Administration services
    • +20
    Awarded value
    £491m
    Bids
    Not published
    Contract ends
    Published
    #05105f
  32. AwardedOpen procedure

    Dynamics 365 Finance & Operations Property Management Add-on/Integration

    Transport for Wales · Wales (Cymru)

    TfW is looking to onboard a property management add on which can be implemented alongside Dynamics 365 to deliver all property managements functions currently carried out by a 3rd Party provider. This will ensure complete control of end-to-…

    Awarded to SIS GLOBAL LIMITED

    • Software package and information systems
    • Customer Relation Management software package
    • Enterprise resource planning software development services
    • +15
    Awarded value
    £246k
    Bids
    2
    Contract ends
    Not published
    Published
    #04a45b
  33. AwardedBelow threshold - unknown

    FOI Customer Relationship Management System

    DFT Operator Limited 'DFTO' · Central government · delivery region not published

    Provision of Infreemation, a dedicated cloud-based CRM solution specifically designed for managing and automating Freedom of Information (FOI) requests.

    Awarded to Digital Interactive Limited

    Awarded value
    £43k
    Bids
    Not published
    Contract ends
    Published
    #050c8d
  34. AwardedOpen procedure

    ID 5094524 - DfE - Invest NI - Replacement Customer Portal

    Invest Northern Ireland · Northern Ireland

    Invest Northern Ireland (Invest NI) have the requirement to replace their current MyINI Customer Portal. The current MyINI Customer Portal was launched in 2017 and was delivered as an off shoot to Invest NI’s overall Customer Relationship M…

    Awarded to Thornacre Engineering Ltd

    • Customer Relation Management software development services
    • Business intelligence software package
    • Communication software development services
    • +5
    Awarded value
    £13m
    Bids
    9
    Contract ends
    Not published
    Published
    #03db80
  35. AwardedRestricted procedureDynamic purchasing system14 lots

    DPS for Creative and Marketing services

    Clarion Housing Group · Housing · Nationwide (UK), South East England

    Clarion Housing Group (CHG) is seeking to establish a Dynamic Purchasing System (DPS) for a range of marketing and creative services within Marketing and Communication Teams as well as other areas of the business. The below lots are include…

    Awarded to Behaviour Change Agency, Earth Creative Strategies Limited, Media Performance a trading style of Georgeco Marketing Services · 3 awards

    • Business services: law, marketing, consulting, recruitment, printing and security
    • Advertising and marketing services
    • Advertising campaign services
    • +57
    Awarded value
    £250k–£325kceiling, not a contract size
    Bids
    3
    Contract ends
    Not published
    Published
    #02d75b
  36. AwardedBelow threshold - unknown

    Customer Relationship Management System

    The North Yorkshire Council · Local authority · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    Support Services for Customer Relationship Management System

    Awarded to boxxe Limited

    Awarded value
    £165k
    Bids
    Not published
    Contract ended
    Published
    #050176
  37. AwardedOpen procedure

    Cloud Based CRM System

    United Kingdom Atomic Energy Authority · Nationwide (UK), South East England

    The UKAEA is competed for a CRM solution that required minimal configuration. The tool will be mainly used by the Business Development Department (BD) of the UKAEA. BD works with internal and external stakeholders to identify opportunities …

    Awarded to Prodo Digital Marketing Ltd

    • Customer Relation Management software package
    Awarded value
    £300k
    Bids
    18
    Contract ends
    Not published
    Published
    #047b31
  38. AwardedOpen procedureFramework2 lots

    Design, Supply & Installation Solar Photovoltaic (PV) Panel Systems &Associated Equipment - Multi Contractor Framework 2024

    Portsmouth City Council · Local authority · South East England, South West England

    Portsmouth City Council (the Council) sought tenders from contractors for inclusion on a new Solar PV & Associated Equipment Framework. Contractors will undertake a range of energy generation works, including the design, supply and installa…

    Awarded to AZTEC SOLAR ENERGY LIMITED, Centreco (UK) Ltd, Cinergi +14 more · 2 awards

    • Solar panel roof-covering work
    • Accumulators, primary cells and primary batteries
    • Ancillary works for pipelines and cables
    • +21
    Awarded value
    £25m–£50mceiling, not a contract size
    Bids
    14per lot, 2 lots
    Contract ends
    Not published
    Published
    #048ae9
  39. AwardedNegotiated without publication of a contract notice

    CRM

    Suffolk County Council · Local authority · East of England

    Suffolk County Councils wish to award a contract for up to 7 years for subscription licences and premium support to Goss Interactive Limited.

    Awarded to Goss Interactive Ltd

    • Customer Relation Management software package
    Awarded value
    £635k
    Bids
    Not published
    Contract ends
    Not published
    Published
    #048833
  40. AwardedOpen procedure

    Customer Relationship and Case Management (CRCM) Solution

    The Riverside Group Limited · Nationwide (UK)

    The Riverside Group (TRG) are seeking to procure a strategic Customer Relationship and Case Management (CRCM) solution for use in effectively supporting operational delivery of care and support to customers nationwide.The procurement docume…

    Awarded to Homeless Link

    • Customer Relation Management software package
    • Business transaction and personal business software package
    • Financial analysis and accounting software package
    • +4
    Awarded value
    £1.5m
    Bids
    4
    Contract ends
    Published
    #03d5c0
  41. AwardedRestricted procedure5 lots

    Development and Design Services: Website, collections online, ticket purchase path & Customer Relationship Management (CRM)

    Museum of London · Greater London

    As part of the Museum of London's Digital Transformation Strategy, the Museum is looking to procure service providers to work with us in delivering a new website with collections online, ticket purchase path and CRM. We have identified five…

    Awarded to Bureau Consulting Limited, Torchbox Ltd · 3 awards

    • IT services: consulting, software development, Internet and support
    • Customer Relation Management software package
    • World wide web (www) site design services
    Awarded value
    £20k–£390kacross 3 awards
    Bids
    7–8per lot, 3 lots
    Contract ends
    Not published
    Published
    #0398bb
  42. AwardedOpen procedure

    Leisure Management System

    Cardiff Metropolitan University · Education · Wales (Cymru)

    Cardiff Metropolitan University has awarded a contract for the supply, delivery, database migration, installation, staff training and commissioning of an integrated leisure management and point of sale software solution.

    Awarded to Gladstone MRM Limited

    • IT services: consulting, software development, Internet and support
    • Customer Relation Management software package
    • Software package and information systems
    Awarded value
    £97k
    Bids
    4
    Contract ends
    Not published
    Published
    #03b269
  43. AwardedNegotiated procedure with prior call for competition

    Smart Meter Optimised Digital Billing & Customer Management System

    SEVERN TRENT WATER LIMITED · West Midlands

    Severn Trent Water will be undertaking the deployment and integration of a smart meter optimised digital billing & customer management system. This will also enable the delivery of per capita consumption (PCC) reductions through smart meter…

    Awarded to Kraken Technologies Limited

    • Customer Relation Management software development services
    • Billing system
    • Customer Relation Management software package
    • +4
    Awarded value
    Not published
    Bids
    Not published
    Contract ends
    Not published
    Published
    #040c91
  44. AwardedAward procedure without prior publication of a call for competition

    Salesforce Licencing

    The Hyde Group · Housing · Nationwide (UK)

    Early renewal of Salesforce licencing contract.

    Awarded to Salesforce UK Limited

    • Customer Relation Management software package
    Awarded value
    £2.5m
    Bids
    1
    Contract ends
    Not published
    Published
    #03e392
  45. AwardedOpen procedure

    CRM & Billing System

    Portsmouth Water Limited · South East England

    Portsmouth Water is seeking to undertake the implementation of a hosted replacement Customer Relationship Management (CRM) and billing system. This will revolutionise our relationship with our customers, providing the capability to present …

    Awarded to Kraken Technologies Limited

    • Customer Relation Management software development services
    • Billing system
    • Communication and multimedia software package
    • +15
    Awarded value
    Not published
    Bids
    8
    Contract ends
    Not published
    Published
    #037537
  46. AwardedOpen procedure

    Provision for a customer relationship management (CRM) system

    Chief Executive’s Service · Wales (Cymru)

    Torfaen County Borough Council (TCBC) requirements are for a customer relationship management (CRM) system. This will be for an initial period of three years with the option to extend up to a further 24 months in total, further information …

    Awarded to Abavus Ltd.

    • IT services: consulting, software development, Internet and support
    • Content management software package
    • Customer Relation Management software development services
    • +4
    Awarded value
    Not published
    Bids
    2
    Contract ends
    Not published
    Published
    #037df0
  47. AwardedOpen procedure

    CONTRACT AWARD: The Provision of a CRM and MDM Solution

    Buckinghamshire Council · Local authority · South East England

    The Contract is for the provision of a corporate, modern Customer Relationship Platform (CRM) that supports the Council’s vision of a “Customer First” culture. The Council's vision is to give residents more free time by making everything th…

    Awarded to Abavus Ltd.

    • Software package and information systems
    • Customer Relation Management software development services
    • Customer Relation Management software package
    • +1
    Awarded value
    £693k
    Bids
    10
    Contract ends
    Not published
    Published
    #03605f
  48. AwardedOpen procedure

    Halton Housing - CRM and Customer Portal Software and Associated Services

    Halton Housing · North West England

    This ITT is for CRM and Customer Portal. As a minimum, this contract will be to supply, install, implement, support, maintain and develop all the software and related services as per the requirement of this specification. The main areas of …

    Awarded to DB Group Limited (t/a Esuasive)

    • Customer Relation Management software package
    • IT services: consulting, software development, Internet and support
    • Sales, marketing and business intelligence software package
    Awarded value
    £750k
    Bids
    9
    Contract ends
    Not published
    Published
    #034047
  49. AwardedRestricted procedure

    Self-Service Customer Portal (471-AHL)

    NSAH (Alliance Homes) Ltd · South West England

    Procurement for the provision of Self-Service Customer Portal. Full details are available through the Alliance Homes e-Tendering portal:https://in-tendhost.co.uk/alliancehomes

    Awarded to HALLNET LIMITED

    • Application service providers
    • Content management software package
    • Customer Relation Management software package
    • +1
    Awarded value
    £282k
    Bids
    8
    Contract ended
    Published
    #033712
  50. AwardedRestricted procedure

    CRM - Implementation & Support

    London School of Hygiene & Tropical Medicine · Education · Greater London

    CRM - Implementation & Support

    Awarded to Global Data Management UK Ltd t// Data Harvesting

    • Customer Relation Management software package
    • Customer Relation Management software development services
    Awarded value
    £249k
    Bids
    4
    Contract ends
    Published
    #0310cc
  51. AwardedOpen procedureFramework9 lots

    Corporate Software & Related Products and Services

    Crescent Purchasing Consortium Limited · Nationwide (UK)

    The CPC is seeking to establish a multi-provider framework agreement on behalf of CPC members for the provision of corporate Software and Related Products for a number of areas as detailed below. The Framework Agreement will be split into 9…

    Awarded to AGILYX EMEA LTD, Advanced Business Solutions, Betasoft Solutions +11 more · 9 awards

    • Software package suites
    • Accounting software development services
    • Accounting software package
    • +34
    Awarded value
    £5.6m–£5.6mceiling, not a contract size
    Bids
    3–7per lot, 9 lots
    Contract ends
    Not published
    Published
    #02c7b4
  52. Awarded

    Melton Borough Council Tender for Customer Engagement and Self Service Platform

    Melton Borough Council · Local authority · East Midlands

    Awarded to IEG4

    • Customer Relation Management software package
    Awarded value
    £483k
    Bids
    Not published
    Contract ends
    Not published
    Published
    #033fdd
  53. Awarded

    NI Direct Strategic Partner

    Department of Finance · Northern Ireland

    Awarded to BT

    • Teleworking services
    • Business and management consultancy and related services
    • Business organisation services
    • +48
    Awarded value
    £120m
    Bids
    Not published
    Contract ends
    Not published
    Published
    #032c13
  54. AwardedOpen procedure

    Provision of CRM and Ticketing System

    Amgueddfa Cymru - National Museum Wales · Wales (Cymru)

    A Customer Relationship Management (CRM) system to act as an underpinning repository for our interfaces to manage, secure and segment the data of our customers, donors and visitors. A ticketing platform which supports all ticketed or bookab…

    Awarded to Tessitura Network

    • Customer Relation Management software development services
    • Customer Relation Management software package
    Awarded value
    £590k
    Bids
    8
    Contract ends
    Not published
    Published
    #02ec03
  55. AwardedRestricted procedure

    Integrated Digital Platform for CPD, Careers and Professional Membership

    The Institute for Agriculture and Horticulture · Nationwide (UK)

    TIAH as the contracting authority require an economic operator to support all aspects of their development, launch and running of a membership and learning management system / online platform. The platform that is developed must have the ca…

    Awarded to Placecube Limited

    • IT services: consulting, software development, Internet and support
    • Contact management software package
    • Customer Relation Management software package
    • +4
    Awarded value
    £1.8m
    Bids
    2
    Contract ends
    Not published
    Published
    #02df5f
  56. AwardedOpen procedure

    Implementation and on-going support of a Ticketing, Fundraising, Membership and CRM system

    National Museums Scotland · Scotland

    Delivery, and ongoing support, of a unified system (or set of integrated systems) for online and on-site Ticketing, Fundraising, Membership and CRM at National Museums Scotland.

    Awarded to Tessitura Network

    • Customer Relation Management software package
    • Customer Relation Management software development services
    • Sale of travel tickets and package tours services
    Awarded value
    £186k
    Bids
    11
    Contract ends
    Not published
    Published
    #02c8f5
  57. AwardedOpen procedure

    The Provision of a Fundraising and Alumni Customer Relationship Management (CRM) Solution

    University of Southampton · Education · South East England

    The University of Southampton seeks to procure a Fundraising and Alumni CRM solution to support The Campaign for Southampton which will see an ambitious increase in all elements of fundraising and engagement - doubling transaction levels, s…

    Awarded to Blackbaud Europe

    • Customer Relation Management software package
    • Customer Relation Management software development services
    • Software package and information systems
    Awarded value
    £2.0m
    Bids
    6
    Contract ends
    Not published
    Published
    #02ca7f
  58. AwardedRestricted procedure

    Customer Relationship Management (CRM) System

    Torbay Council · Local authority · South West England

    Torbay Council has entered into an agreement with a provider for the supply, implementation and licensing of an improved customer relationship management (CRM) system.

    Awarded to CIVICA UK LIMITED

    • Customer Relation Management software package
    • Customer Relation Management software development services
    Awarded value
    Not published
    Bids
    20
    Contract ends
    Not published
    Published
    #02882a
  59. AwardedAward procedure without prior publication of a call for competition

    CRM Software Licenses, Support and Maintenance

    University of Plymouth · Education · South West England

    Software license, maintenance and support for embedded Customer Relationship Management (CRM) Software System that is already in operation at the University of Plymouth.

    Awarded to Salesforce UK Limited

    • Software package and information systems
    • Customer Relation Management software package
    Awarded value
    £2.2m
    Bids
    Not published
    Contract ends
    Not published
    Published
    #02c886
  60. AwardedOpen procedure

    Cadw Business Management System

    Welsh Government · Wales (Cymru)

    Cadw is the Welsh Government’s historic environment service working for an accessible and well protected historic environment for Wales. In order to support this work Cadw operates a range of commercial functions including staffed visitors …

    Awarded to ECR Retail Systems

    • Point of sale (POS) software development services
    • Customer Relation Management software package
    • Electronic marketplace retailing services
    • +6
    Awarded value
    £518k
    Bids
    4
    Contract ends
    Not published
    Published
    #02a749
  61. AwardedAward procedure without prior publication of a call for competition

    Salesforce licences

    The Hyde Group · Housing · Nationwide (UK)

    Customer Relation Management software licences.

    Awarded to Salesforce UK Limited

    • Customer Relation Management software package
    Awarded value
    £1.3m
    Bids
    Not published
    Contract ends
    Not published
    Published
    #029d45