Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 1–83 · every procedure in the catalogue, any stage.

  1. Award pending · decided Open procedureSME suitable

    Award of Mobilising On-Call Availability Software

    Mid and West Wales Fire and Rescue Authority · Police & fire · Wales (Cymru)

    Mid and West Wales Fire and Rescue Authority, on behalf of ourselves and South Wales Fire and Rescue Service are undertaking this tender to find a proven replacement software solution to our current RAPPEL system, to manage On-Call firefigh…

    Intended award to FireServiceRota

    • Software support services
    • Communication software package
    • Fire-brigade and rescue services
    • +4
    Value
    £4.1m
    Term
    5 yearsup to 15 years with extensions
    Submit via
    Sell2Waleslogin required
    Published
    #06aa70
  2. Award pendingBelow threshold - without competitionSME suitable

    Provision of Cloud-Based Telephony and Unified Communications Services

    LOCAL SPACE · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    Provision of Cloud-Based Telephony and Unified Communications Services including The contract provides for the delivery of RingCentral's cloud-based telephony and unified communications platform, including business telephone licences, inbou…

    Intended award to RINGCENTRAL UK LTD

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #07863e
  3. Closes · 36h leftCompetitive flexible procedure

    ID5867746 PSNI - Core IT Managed Services Contract

    Police Service of Northern Ireland (PSNI) · Central government · Northern Ireland

    The Police Service of Northern Ireland (Authority) has a requirement for the provision of Core IT Managed Services (Contract). The Core IT contract encompasses the Authority’s operational systems excluding Wide Area Networks, Local Area Net…

    • Erasable programmable read only memory (EPROM)
    • Barcode readers
    • Business transaction and personal business software package
    • +53
    Value
    £360m
    Term
    6 yearsup to 15 years with extensions
    Submit via
    eTendersNIlogin required
    Published
    #0515fb
  4. Planned · tender expected

    Network Services Contract

    Mayor's Office for Policing and Crime · Central government · Greater London

    The contract will cover the delivery, operation, management and ongoing development of the MPS's enterprise network estate. The successful supplier will provide end-to-end management of the Authority's network fabric enabling secure communi…

    • Security services
    • Communication software package
    • Local area network services
    • +3
    Value
    £350m
    Term
    5 yearsup to 15 years with extensions
    Submit via
    portal not identified
    Published
    #0774d7
  5. AwardedBelow threshold - without competition

    UKRI-6030 Internal Communication and Software Licenses

    UK Research and Innovation · Central government · Nationwide (UK)

    Internal communication licenses and subscriber base with administrative user access.

    Awarded to POPPULO

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #06f12a
  6. Closed Open procedureFramework11 lotsSME · VCSE suitable

    Network Services 4

    Government Commercial Agency · Central government · delivery region not published

    This framework will provide access to a wide range of networks and telecommunications services, products and solutions

    • Wide area network services
    • Apparatus for sound, video-recording and reproduction
    • Building construction work
    • +93
    Value
    £8.0bnceiling, not a contract size
    Term
    2 yearsup to 4 years with extensions
    Submit via
    Jaggaerlogin required
    Published
    #0504a6
  7. AwardedAward procedure without prior publication of a call for competition

    e-Newsletter Solution

    The North Yorkshire Council · Local authority · Nationwide (UK)

    Direct award to Dotdigital via G-Cloud 14 for 12 months to enable a competitive exercise to be undertaken before contract expiry.

    Awarded to Dotdigital EMEA Limited

    • Communication software package
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #06e460
  8. AwardedBelow threshold - open competitionConcessionSME · VCSE suitable

    Consultation and Engagement System

    The North Yorkshire Council · Local authority · Nationwide (UK)

    North Yorkshire Council have awarded a contract to deliver a survey platform that enables the council to continue ongoing consultation and engagement exercises with residents, businesses and stakeholders.

    Awarded to SmartSurvey LTD

    • Communication software package
    • IT services: consulting, software development, Internet and support
    Value
    £110k
    Term
    2 yearsup to 5 years with extensions
    Submit via
    EU-Supply (CTM)public page
    Published
    #067f49
  9. Planned · tender expected

    Contact Centre Software/Contact Centre as a Solution

    The Riverside Group Limited · Nationwide (UK)

    The provision (implementation and ongoing support) of Contact Centre Software solution, potentially to include Workforce Management capabilities. A 5+ year contract is currently desired with an estimated value of approximately £2.5 million.…

    • Software support services
    • Communication software package
    • Contact management software development services
    • +1
    Value
    Not published
    Term
    5 years
    Submit via
    portal not identified
    Published
    #052964
  10. Planned · expected · not yet publishedSME suitable

    e-Newsletter Solution

    The North Yorkshire Council · Local authority · Nationwide (UK)

    North Yorkshire Council (the Authority) is requesting information from suppliers to help determine the scope and feasibility of its requirement, to understand the range of potential solutions available in the market, and to assist with draf…

    • Desktop communications software package
    • Communication and multimedia software package
    • Communication software package
    • +4
    Value
    £39k
    Term
    3 yearsup to 4 years with extensions
    Submit via
    portal not identified
    Published
    #06c65c
  11. Closed Open procedure

    Telephony – Unified Communications and Contact Centre

    Sovini Limited · delivery region not published

    To procure and implement a new unified communications telephony platform and contact centre capable of supporting the Sovini Group’s needs For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-…

    • Communication software package
    • Networking, Internet and intranet software package
    • Telecommunications network
    • +1
    Value
    £750k
    Term
    3 yearsup to 5 years with extensions
    Submit via
    Delta eSourcingpublic page
    Published
    #06b8fc
  12. Awarded · Competitive flexible procedureSME suitable

    Audience Interactive Social Media Toolkit

    BBC (British Broadcasting Corporation) · Nationwide (UK)

    The BBC currently relies on IMI Social to capture, route, and curate audience contributions from SMS, social media, and WhatsApp, integrating them into BBC production workflows. This enables various on-air applications, such as reading SMS …

    Awarded to Bionics Corporation Ltd (Trading as Broadcast Bioncs)

    • Industry specific software development services
    • Communication and multimedia software package
    • Communication software package
    Value
    £2.6m
    Term
    3 yearsup to 5 years with extensions
    Submit via
    Jaggaerlogin required
    Published
    #05a6f1
  13. Planned · expected · not yet publishedSME · VCSE suitable

    eNewsletter Solution

    The North Yorkshire Council · Local authority · Nationwide (UK), Yorkshire and the Humber

    North Yorkshire Council is requesting information from suppliers to help determine the scope and feasibility of its requirement, to understand the range of potential solutions available in the market, and to assist with drafting a potential…

    • Communication software package
    Value
    £39k
    Term
    3 yearsup to 4 years with extensions
    Submit via
    portal not identified
    Published
    #06a6a2
  14. AwardedAward procedure without prior publication of a call for competition

    IT020 GOVERNANCE MANAGEMENT SYSTEM

    Gateshead Council · Local authority · North East England

    The facilitation of meetings and decision management where there is a requirement to report and explain decisions providing core meeting management, support for paperless meetings, report management, workflow, corporate meeting calendar, Me…

    Awarded to CIVICA UK LIMITED

    • Communication software package
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #067787
  15. AwardedBelow threshold - limited competition

    Social Media Listening

    West Midlands Combined Authority · Local authority · West Midlands

    WMCA requires social media listening across multiple platforms.

    Awarded to Fenix Media Limited t/a Pulsar

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #066bc1
  16. AwardedBelow threshold - limited competition

    Social Media Management Tools

    West Midlands Combined Authority · Local authority · West Midlands

    WMCA requires a tool to manage multiple social media platforms

    Awarded to Runtime Collective Limited

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #066bbc
  17. Closed Competitive flexible procedureFramework4 lotsSME · VCSE suitable

    ICT Managed Services & Digital Transformation Solutions (1223)

    Yorkshire Purchasing Organisation · Nationwide (UK)

    YPO is looking to establish a framework for the delivery and supply of ICT Managed Services, Digital and Physical Document and Records Management, Print and Digital Communication Solutions and Digital Transformation projects. The end custom…

    • Storage and retrieval services
    • Archive destruction services
    • Archive services
    • +119
    Value
    £500mceiling, not a contract size
    Term
    4 years
    Submit via
    YPO eSourcinglogin required
    Published
    #060615
  18. Planned · expected · not yet publishedSME suitable

    MCHFT PME for NHP

    Mid Cheshire Hospitals NHS Foundation Trust · Central government · North West England

    MCHFT preliminary market engagement process for NHP.

    • Remote access software package
    • Advisory services provided by nurses
    • Analytical or scientific software package
    • +37
    Value
    £0
    Term
    10 yearsup to 11 years with extensions
    Submit via
    portal not identified
    Published
    #064777
  19. Open to join until Restricted procedureDynamic purchasing system2 lots

    Telephony and Communication Services Dynamic Purchasing System

    Scottish Government · Scotland

    The Authority is further extending its collaborative Dynamic Purchasing System (DPS) for Telephony and Communication Services for an additional 24 months until 27 March 2028. The DPS comprises of two lots: Lot 1 - Telephony and Communicatio…

    Awarded to Gamma Telecom

    • Telecommunications services
    • Accessories for sound and video equipment
    • Audio-visual equipment
    • +54
    Value
    £48mceiling, not a contract size
    Term
    6 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #02d30e
  20. Awarded · Competitive flexible procedure

    IT Service Management (ITSM) Platform

    ORDNANCE SURVEY LIMITED · South East England

    Ordnance Survey (OS) is Great Britain's National Mapping Service, providing the trusted location data that underpins everyday life. From transport and utilities to housing and logistics, our data supports critical infrastructure, public ser…

    Awarded to Alemba Ltd

    • Miscellaneous software package and computer systems
    • Computer platforms
    • Customer Relation Management software development services
    • +1
    Value
    £750k
    Term
    2 yearsup to 5 years with extensions
    Submit via
    In-tendlogin required
    Published
    #04fc4b
  21. AwardedBelow threshold - without competition

    Contract for Housing Chatbot Extension

    Gateshead Council · Education · North East England

    Gateshead Council currently uses Fuzzlab's Chatbot for Housing. This contract expires in February 2026, with Fuzzlab Limited being the only supplier able to provide this particular chatbot.

    Awarded to FUZZLAB

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #06156b
  22. AwardedAward procedure without prior publication of a call for competition

    Citizen Omni-Channel Communications

    Citizen Housing Group Ltd · Housing · West Midlands

    This contract is for software to improve and upgrade all methods of communication Citizen has with residents. This contract has been procured by direct award via G-Cloud 14.

    Awarded to INCLINE IT LIMITED

    • Communication software package
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0614be
  23. Award pendingDirect award

    Salesforce CRM

    University of St Mark & St John · Education · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    Summary of goods, services, or works: Procurement of licensing for the Salesforce Education Cloud platform and implementation partner to work with the university to build and deploy the platform. Estimated contract value: £212,000. Contract…

    Intended award to NimbusPoint Consulting Ltd, Salesforce UK Limited · 2 awards

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #060a56
  24. PlannedAward under framework

    Contact Centre as a Service Platform licencing

    Student Loans Company · Central government · Nationwide (UK)

    Provision of a Contact Centre as a Service Platform/Product and associated licencing. Capabilities to include voice, omni-channel connectivity to Salesforce, AI and automation.

    • Communication software package
    Value
    £9.0m
    Term
    3 years
    Submit via
    portal not identified
    Published
    #05de15
  25. Planned · expected · not yet published2 lots

    Technology Peripherals and Infrastructure

    Scottish Government · Scotland

    Scottish Procurement will soon be tendering for the re-let of the Technology Peripherals and Infrastructure Framework. The current framework agreement is due to expire in May 2026. The new framework will build on the success of the current …

    • Computer equipment and supplies
    • Apparatus for sound, video-recording and reproduction
    • Communication software package
    • +32
    Value
    £50m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #05abfd
  26. Closed Below threshold - open competitionSME suitable

    Internal Communications Software

    South Wales Fire and Rescue Service · Police & fire · Wales (Cymru)

    South Wales Fire and Rescue Service are seeking to introduce an internal corporate communications platform to enhance employee engagement, streamline messaging and provide data rich and useful analytics across the Service. The primary objec…

    • Communication software package
    Value
    £120k
    Term
    5 yearsup to 8 years with extensions
    Submit via
    portal not identified
    Published
    #059d95
  27. Planned · expected · not yet publishedSME suitable

    SMS Service

    Bournemouth University · Education · South West England

    Bournemouth University (“BU” or the “University”) has a requirement to replace its existing SMS solution which has reached end of life. SMS messages are used as part of a multi-channel communication approach to engage with students. Approxi…

    • Communication software package
    • Electronic message and information services
    • Software package and information systems
    • +1
    Value
    £80k
    Term
    3 yearsup to 5 years with extensions
    Submit via
    portal not identified
    Published
    #0598e8
  28. AwardedBelow threshold - without competition

    Deployment of Logitech Rally Bar Mini VC Systems

    Borough Council of King's Lynn & West Norfolk · Local authority · East of England

    Supply, fit and one year's support of TEams Rooms set up using Logitech Rally Bar Mini VC equipment across nine meeting rooms across the Council's buildings

    Awarded to 1plex Limited

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #05979c
  29. AwardedOpen procedure

    Supply of a Marketing Engagement Platform for Ordnance Survey

    ORDNANCE SURVEY LIMITED · South East England

    OS has awarded for a Marketing Engagement Platform to Braze Inc

    Awarded to Braze Inc

    • Programming services of packaged software products
    • Communication software package
    • Sales or marketing software package
    • +1
    Value
    £500k
    Term
    3 years
    Submit via
    portal not identified
    Published
    #04d621
  30. AwardedBelow threshold - limited competition

    Zoom One for Education licences

    Bournemouth University · Education · delivery region not published

    Renewal of Zoom software for a period of one year which is currently in use by students and staff at Bournemouth University.

    Awarded to Bytes Software Services Ltd

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #056b72
  31. PlannedSME suitable

    Proactive communications and engineer arrival tracking service

    Wales & West Utilities Limited · South West England, Wales (Cymru)

    We are looking for a supplier to provide automated communication to customers throughout their journey as well as engineer arrival tracking services for our connections customers. The service will be used to send auto notifications via SMS.…

    • Communication software package
    Value
    £350k
    Term
    4 yearsup to 7 years with extensions
    Submit via
    portal not identified
    Published
    #056aad
  32. Awarded · Below threshold - without competitionFramework

    Microsoft Teams and Five9 Unified Communications Offering with associated Gamma SIP Trunks

    The Health and Care Professions Council · Central government · Nationwide (UK)

    The service required is the implementation of a new cloud-based telephony and customer contact solution, to replace the current telephony platform with a more modern, flexible, and resilient service. This includes the configuration of Micro…

    Awarded to Opus Business Systems Limited

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #056a29
  33. AwardedOpen procedure

    MyKarbon Customer Portal App for Karbon Homes

    Karbon Homes · North East England

    One of Karbon’s 3 strategic aims is to deliver an excellent customer experience, and part of the focus here is to provide great digital choice to our customers. It’s essential that we make it easier, reliable and secure for our customers & …

    Awarded to Plentific Limited

    • Contact management software package
    • Communication software package
    Value
    Not published
    Term
    6 years
    Submit via
    MultiQuotelogin required
    Published
    #049967
  34. Planned · expected · not yet publishedSME · VCSE suitable

    Digital Family Hub

    West Berkshire District Council · Local authority · delivery region not published

    West Berkshire currently uses the West Berkshire Directory to provide families with a single, accessible source of information about local services. Some online features, such as booking and payment options, have been introduced to support …

    • Communication software package
    • Document creation, drawing, imaging, scheduling and productivity software package
    • Educational software package
    • +4
    Value
    Not published
    Term
    3 yearsup to 5 years with extensions
    Submit via
    portal not identified
    Published
    #055927
  35. AwardedAward procedure without prior publication of a call for competition

    Provision of a Social Media Management Solution

    Competition and Markets Authority · Nationwide (UK)

    The CMA is seeking an agreement for a subscription to a Social Media Management Platform for 20 users

    Awarded to HOOTSUITE INC

    • Communication software package
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #055686
  36. Closed Competitive flexible procedure

    Automated Transcription Solution

    The Police & Crime Commissioner for Sussex · Police & fire · delivery region not published

    Police forces routinely conduct audio and video-recorded interviews that require transcription for investigative, evidential, and reporting purposes. Currently, transcription processes involve significant manual effort, which is both time-c…

    • Communication software development services
    • Administration software package
    • Communication and multimedia software package
    • +11
    Value
    £100k
    Term
    2 yearsup to 5 years with extensions
    Submit via
    In-tendlogin required
    Published
    #04efe1
  37. Planned · expected · not yet publishedFramework

    BLC0223 Critical Event Management System

    BLUELIGHT COMMERCIAL LIMITED · delivery region not published

    This procurement is to establish a single supplier framework agreement for a communication system to allow rapid communication between bluelight organisations during major incidents and which may be used for managing on/off duty or on-call …

    • Communication software package
    • Telecommunications services
    Value
    £8.0mceiling, not a contract size
    Term
    4 years
    Submit via
    portal not identified
    Published
    #05451d
  38. PlannedFramework

    West of England Pathology Network - Digital Histopathology

    Bristol NHS Foundation Trust · Central government · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    The West of England Pathology Network (WoEPN) are looking to contract with a single supplier to provide an end-to-end digital histopathology pathway; to include an Image Management System (IMS), scanners, monitors and associated hardware. I…

    • Biomedical equipment
    • Communication software package
    • Compliance software package
    • +9
    Value
    £50mceiling, not a contract size
    Term
    4 years
    Submit via
    portal not identified
    Published
    #0515aa
  39. AwardedBelow threshold - limited competition

    AirEmail Communications and Wellbeing Tool

    University College London Hospitals NHS FT · Central government · delivery region not published

    AirEmail Communications and Wellbeing Tool – Pilot project

    Awarded to AirEmail Holdings Limited

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #050629
  40. Closed Open procedure

    WBS Customer Relationship Management System

    University of Warwick · Education · West Midlands

    The University of Warwick has a requirement to purchase a full featured modern Customer Relationship Management (CRM) system to support the marketing, recruitment and admissions functions for Warwick Business School’s MBA and Executive Educ…

    • Administration software package
    • Communication software package
    • Educational software package
    • +1
    Value
    £320k
    Term
    3 years
    Submit via
    portal not identified
    Published
    #050543
  41. Planned

    Integrated SMS solution for Guardian Command and Control System/ Pronto

    The Police and Crime Commissioner for Lincolnshire · Police & fire · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    Lincolnshire Police are looking to introduce an SMS platform that can integrate with our existing Guardian command and control system and record management system, via Pronto. Both systems are supplied by Motorola Solutions UK Ltd. To enabl…

    • Command, control, communication systems
    • Communication software package
    • Communications control system
    • +1
    Value
    Not published
    Term
    7 yearsup to 13 years with extensions
    Submit via
    portal not identified
    Published
    #0500ab
  42. Planned · expected · not yet publishedFramework

    Telecommunications, Digital Inclusion and the Internet of Things Framework

    Procurement for Housing · Nationwide (UK)

    The current Telecommunications, Digital Inclusion and Internet of Things framework expires in February 2025. It currently comprises 6 lots: - Networking and Security - Unified Communications and Voice Solutions - Total Communications Soluti…

    • Telecommunications services
    • Communication and multimedia software package
    • Communication software package
    • +97
    Value
    £80mceiling, not a contract size
    Term
    Not published
    Submit via
    portal not identified
    Published
    #04da61
  43. Awarded

    Modification of the All Wales NHS GP Links Messaging Solution contract

    Digital Health & Care Wales · Nationwide (UK)

    Awarded to Iuvo Limited

    • Communication software package
    Value
    Not published
    Term
    10 years
    Submit via
    portal not identified
    Published
    #04d4b2
  44. Planned · expected · not yet published

    Provision of Lone Working App and Devices

    Angus Council · Local authority · Scotland

    Angus Council requires a combination of a Lone Working App and/or Lone Working Devices for a variety of services and workers across numerous departments

    • Software package and information systems
    • Communication software package
    • Health and safety services
    • +2
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #04cfa3
  45. AwardedRestricted procedure14 lots

    PB2024-01589 Telephony via RM6116 CCS Framework

    Darlington Borough Council · Local authority · Nationwide (UK), North East England, Yorkshire and the Humber, Scotland, Northern Ireland

    Lot 1a and 4a

    Awarded to Daisy Corporate Services Trading Limited, See Contracts Finder Notice for full supplier list, UNIFY HOLDING UK 1 LIMITED +2 more · 6 awards

    • Telecommunications services
    • Apparatus for sound, video-recording and reproduction
    • Building construction work
    • +90
    Value
    £7.0bn
    Term
    4 years
    Submit via
    Jaggaerlogin required
    Published
    #02ed16
  46. Planned · expected · not yet published

    Force Control Room Systems

    Bedfordshire Constabulary · Police & fire · East of England

    Police Force Control Room Communication Systems

    • Command, control, communication systems
    • Communication software package
    Value
    £1.0m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #04c7e2
  47. AwardedCompetitive procedure with negotiation

    NHS 24 Contact Centre Customer Relationship Management System

    NHS 24 · NHS & health · Scotland

    The NHS 24 Digital Transformation Programme requires replacement of several of the information technology solutions used to deliver services to patients in Scotland. This award is to appoint a service integrator and software solutions to pr…

    Awarded to Coforge UK limited

    • IT services: consulting, software development, Internet and support
    • Application service providers
    • Automation system
    • +13
    Value
    £28m
    Term
    5 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #03fb63
  48. Closed Restricted procedure

    Cross Justice Secure Mail (2026)

    Ministry of Justice · Central government · Nationwide (UK)

    This requirement relates to the provision of national secure email, file encryption and disaster recovery service within the Ministry of Justice and participating Contracting Authorities across England, Wales, Scotland & Northern Ireland. T…

    • Electronic mail services
    • Communication and multimedia software package
    • Communication software package
    • +9
    Value
    £26m
    Term
    8 years
    Submit via
    Jaggaerlogin required
    Published
    #044ca6
  49. AwardedCompetitive procedure with negotiation

    The Supply and Implementation of a Caerphilly County Borough Council Corporate Digital Platform

    Caerphilly County Borough Council · Local authority · Nationwide (UK)

    Caerphilly County Borough Council have awarded the contract for the Supply and Implementation of a Corporate Digital Platform to GOSS Interactive for a period of five years with the option to extend for a further sixty months following an o…

    Awarded to Goss Interactive Ltd

    • Communication software package
    Value
    £1.5m
    Term
    5 years
    Submit via
    portal not identified
    Published
    #03d2ec
  50. Awarded

    Modification of the All Wales NHS GP Links Messaging Solution contract

    Digital Health & Care Wales · Nationwide (UK)

    Awarded to Iuvo Limited

    • Communication software package
    Value
    Not published
    Term
    10 years
    Submit via
    portal not identified
    Published
    #04a62d
  51. Planned · expected · not yet published

    Replacement of Business Systems

    Tai Tarian Ltd · Wales (Cymru)

    Tai Tarian is a not-for-profit Registered Social Landlord that was set up in March 2011 to manage, maintain and improve over 9,000 properties spread throughout the Neath Port Talbot County Borough. Tai Tarian are undertaking an organisation…

    • Software package and information systems
    • Business transaction and personal business software package
    • Communication software package
    • +8
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #04a516
  52. Planned · expected · not yet published

    New Mobilisation/ Planning/ Alerting Rota System

    Mid and West Wales Fire and Rescue Authority · Police & fire · Wales (Cymru)

    Mid & West Wales Fire and Rescue Service (MAWWFRS) makes up almost two-thirds of the landmass of Wales, covering a predominantly rural area of 4,500 square miles, comprising 56 stations and employing 1,351 staff. It is the third largest geo…

    • Software package and information systems
    • Communication software package
    • Fire-brigade and rescue services
    • +7
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #04a351
  53. AwardedNegotiated without publication of a contract notice

    Digital Communications and Resident Engagement Services

    Clarion Housing Group · Housing · Greater London, South East England

    To create, develop and implement unique, branded, and relevant digital platforms to showcase and promote regeneration projects. 1. Build and maintain a dynamic regeneration specific website and digital engagement tools that have the capacit…

    Awarded to EBRIK LIMITED

    • Communication software package
    • IT services: consulting, software development, Internet and support
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #047312
  54. Closed Negotiated procedure with prior call for competitionFramework2 lots

    PRO004625 – Services – Framework – Bill Printing Services

    United Utilities Water Limited · North West England

    Lot 1- Composition Platform The Supplier will be required to support our composition platform to process our files including but not limited to, bill printing for Annual (main), half year and supplementary billing of all domestic unmeasured…

    • Printing and distribution services
    • Bespoke printed matter
    • Communication and multimedia software development services
    • +36
    Value
    £51mceiling, not a contract size
    Term
    8 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #03d348
  55. AwardedOpen procedure

    WBS Candidate Community Engagement Platform

    University of Warwick · Education · West Midlands

    The University of Warwick has a requirement to purchase a candidate community engagement platform to support the recruitment and conversion of MBA candidates and offer holders from offer holder and acceptance stages to enrolment and course …

    Awarded to Campus Connect

    • Software package and information systems
    • Administration software package
    • Communication software package
    • +1
    Value
    Not published
    Term
    4 years
    Submit via
    portal not identified
    Published
    #03ce15
  56. CancelledOpen procedureFramework2 lots

    Social Media Management and Engagement Platform

    Police Digital Service · Police & fire · Nationwide (UK)

    Multi-Supplier Framework for Police Forces and Contracting Bodies to procure via a further competition or direct award a Social Media Management and Engagement Platform. The Framework will be for a period of four (4) years (with an initial …

    • Communication software package
    • Communication and multimedia software package
    Value
    £12mceiling, not a contract size
    Term
    4 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #03f01b
  57. AwardedAward procedure without prior publication of a call for competition

    Supply of software plus associated hardware and maintenance services for a digital customer information system (CIS) at WMT's railway stations

    WEST MIDLANDS TRAINS LIMITED · West Midlands

    WMT's digital customer information system (CIS) contract with Blackbox Company (UK) Ltd (WMT 2462) runs till the 31 March 2025. Phase 1 software (VO4) and Phase 2 software (VO5) - both of which are covered under the original contract, and a…

    Awarded to BLACKBOX COMPANY (UK) LIMITED

    • Communication software package
    • IT software package
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #043c5f
  58. AwardedAward procedure without prior publication of a call for competition

    Supply of software plus associated hardware and maintenance services for a digital customer information system (CIS) at WMT's railway stations

    WEST MIDLANDS TRAINS LIMITED · West Midlands

    WMT's digital customer information system (CIS) contract with Blackbox Company (UK) Ltd (WMT 2462) runs till the 31 March 2025. Phase 1 software (VO4) and Phase 2 software (VO5) - both of which are covered under the original contract, and a…

    Awarded to BLACKBOX COMPANY (UK) LIMITED · 2 awards

    • Communication software package
    • IT software package
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #043582
  59. PlannedRestricted procedure

    Emergency Comms Platform Request for Information

    Jisc · Nationwide (UK)

    Please note, this is a Prior Information Notice/Request for Information notice and any contract start dates and contract values are yet to be determined. Jisc is keen to understand the marketplace for suppliers who can provide an emergency …

    • Electronic message and information services
    • Communication software package
    • Electronic message services
    • +1
    Value
    Not published
    Term
    Not published
    Submit via
    EU-Supply (CTM)public page
    Published
    #043a28
  60. AwardedAward procedure without prior publication of a call for competition

    Contact Centre as a Service

    Leeds City Council · Local authority · Yorkshire and the Humber

    Contact Centre as a Service awarded following a further competition exercise via the Crown Commercial Services Framework RM3808.

    Awarded to Virgin Media Business Ltd

    • IT services: consulting, software development, Internet and support
    • Communication software package
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #040db4
  61. Planned · expected · not yet published

    Complaints, Enquiries, FOI Case Management Solution - Request for Information

    Essex County Council · Local authority · East of England

    Essex County Council (ECC) seeks input from the market to develop future requirements for a Complaints, Enquiries and Freedom of Information (FOI) request Case Management Solution utilising modern, flexible, cost-effective technology soluti…

    • IT services: consulting, software development, Internet and support
    • Communication software package
    • Information systems
    • +1
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #040cb0
  62. AwardedOpen procedure

    CRM & Billing System

    Portsmouth Water Limited · South East England

    Portsmouth Water is seeking to undertake the implementation of a hosted replacement Customer Relationship Management (CRM) and billing system. This will revolutionise our relationship with our customers, providing the capability to present …

    Awarded to Kraken Technologies Limited

    • Customer Relation Management software development services
    • Billing system
    • Communication and multimedia software package
    • +15
    Value
    £14m
    Term
    6 years
    Submit via
    portal not identified
    Published
    #037537
  63. Planned · expected · not yet published

    Customer Experience Platform: Prior Information Notice

    London Borough of Barnet · Local authority · Greater London

    This event is an opportunity for London Borough of Barnet to present their requirements for a new Customer Experience Platform and to explain to vendors how they can be part of this.

    • Customer Relation Management software package
    • Communication software package
    Value
    £250k
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03e113
  64. Closed Open procedure

    Modern Clinical Communications Solution and Implementation Partner

    The Dudley Group NHS Foundation Trust · NHS & health · West Midlands

    A Bleep communication system is currently being utilised at The Dudley Group NHS Foundation Trust (DGFT). However, in 2019 the then Health Secretary called for the phasing out of this method of communication. Modern technology facilitates t…

    • IT services: consulting, software development, Internet and support
    • Communication software package
    Value
    £350k
    Term
    2 years
    Submit via
    Atamis legacy domain (health-family.force.com)login required
    Published
    #03c706
  65. AwardedOpen procedureFramework6 lots

    Technology Enabled Care Services 2 (SBS 10144)

    NHS Shared Business Services Limited · NHS & health · Nationwide (UK)

    NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or tog…

    Awarded to Access UK Ltd, Appello Careline Limited, Aseptika Ltd +16 more · 35 awards

    • Health and social work services
    • Alarm systems
    • Communication software package
    • +10
    Value
    £150mceiling, not a contract size
    Term
    4 years
    Submit via
    portal not identified
    Published
    #032dfc
  66. AwardedOpen procedureFramework

    Accessibility Notification Application

    Scottish Parliamentary Corporate Body · Scotland

    Award of framework agreement with a single Contractor for the provision of an accessibility notification application - an application that will allow visitors with a disability to inform venues, in this case the Scottish Parliament Building…

    Awarded to WelcoMe

    • Software-related services
    • Communication software package
    Value
    Not published
    Term
    2 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #038624
  67. AwardedRestricted procedure

    Provision of Eyecare electronic Referral System (EeRS) to NHS England Midlands Region

    NHS England Midlands Region · NHS & health · East Midlands, West Midlands

    A rapid review of referral processes, systems and forms across the Midlands Region identified that a variety of processes exist in each ICS area with varying degrees of manual and computer integration and clinical triage (this may be in pri…

    Awarded to Monmedical Limited (trading as Cinapsis

    • IT services: consulting, software development, Internet and support
    • Communication software package
    • Software programming and consultancy services
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03ad64
  68. Planned · expected · not yet published

    Proprietary Customer Relationship Management (CRM) System

    The Royal Borough of Windsor and Maidenhead Council · Local authority · South East England

    The Royal Borough of Windsor & Maidenhead (RBWM) is inviting expressions of interest from providers of proprietary (not open source) Customer Relationship Management (CRM) systems. If your organisation provides such systems and is intereste…

    • Customer Relation Management software package
    • Communication software package
    • Contact management software package
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03a26e
  69. Open to join until Restricted procedureDynamic purchasing system

    Health and Social Care Network (HSCN) Access Services.

    Crown Commercial Service · Central government · Nationwide (UK)

    The Dynamic Purchase System has been established on behalf of UK public sector bodies who have a need for the provision of data access services, to facilitate connectivity to the Health and Social Care Network (HSCN) and additional network …

    • Networks
    • Communication software package
    • Communications system maintenance services
    • +8
    Value
    £500mceiling, not a contract size
    Term
    4 years
    Submit via
    Cabinet Office Supplier Registrationlogin required
    Published
    #039706
  70. AwardedOpen procedureFramework17 lots

    Framework agreement to supply ICT goods and services to the education sector and any UK public sector body

    enFrame CIC · Nationwide (UK)

    Academies Enterprise Trust (AET) and The Elliot Foundation Trust (TEFAT) seek to establish a framework agreement enabling schools, multi-academy trusts and all UK public sector bodies to procure a variety of ICT goods and services, where th…

    Awarded to AdaptiveComms Limited, Axiell ALM Ltd, BECHTLE LIMITED +43 more · 17 awards

    • IT services: consulting, software development, Internet and support
    • Accessories for sound and video equipment
    • Amplifiers
    • +346
    Value
    £250mceiling, not a contract size
    Term
    4 years
    Submit via
    mytenderslogin required
    Published
    #030725
  71. AwardedOpen procedureFramework9 lots

    Corporate Software & Related Products and Services

    Crescent Purchasing Consortium Limited · Nationwide (UK)

    The CPC is seeking to establish a multi-provider framework agreement on behalf of CPC members for the provision of corporate Software and Related Products for a number of areas as detailed below. The Framework Agreement will be split into 9…

    Awarded to AGILYX EMEA LTD, Advanced Business Solutions, Betasoft Solutions +11 more · 9 awards

    • Software package suites
    • Accounting software development services
    • Accounting software package
    • +34
    Value
    Not published
    Term
    4 years
    Submit via
    MultiQuotelogin required
    Published
    #02c7b4
  72. Closed Restricted procedureDynamic purchasing system3 lots

    Telephony Services Dynamic Purchasing System

    Scottish Government · Scotland

    The Authority is further extending its Telephony Services Dynamic Purchasing System (DPS) for an additional 5 months until 31 August 2022. This short extension is to cover in-flight procurements whilst the replacement DPS is being establish…

    • Telecommunications services
    • Call centre
    • Cards containing integrated circuits
    • +73
    Value
    £10mceiling, not a contract size
    Term
    4 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #03278f
  73. Closed Open procedure

    Omni-Channel Contact Centre Solution

    Portsmouth City Council · Local authority · South East England

    Portsmouth City Council ('the council') is inviting tenders from suitably qualified suppliers to provide omni-channel contact centre services. The solution must be a certified Microsoft Teams solution for contact centres. The new omni-chann…

    • Communication software package
    • Customer Relation Management software package
    • IT services: consulting, software development, Internet and support
    • +1
    Value
    Not published
    Term
    3 years
    Submit via
    In-tendlogin required
    Published
    #031901
  74. AwardedOpen procedureFramework6 lots

    Telecommunications, Digital Inclusion and Internet of Things

    Procurement for Housing · Nationwide (UK)

    Established in 2004, Procurement for Housing (PfH) is a national procurement consortium dedicated to the social housing sector and supported by the National Housing Federation (NHF), Chartered Institute of Housing (CIH) and HouseMark. Colle…

    Awarded to 4G Scotland Ltd t/a 5G Scotland, 4NET TECHNOLOGIES LTD, AWTG LTD +10 more · 6 awards

    • Telecommunications services
    • Adult and other education services
    • Communication and multimedia software package
    • +139
    Value
    £83mceiling, not a contract size
    Term
    3 years
    Submit via
    mytenderslogin required
    Published
    #02d156
  75. AwardedNegotiated without publication of a contract notice

    AWE-4G LTE Network and Associated Services

    Ministry of Defence · Central government · Nationwide (UK)

    4G LTE Network and Associated Services

    Awarded to Kinected Solutions Ltd

    • Communication software package
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0301cd
  76. Planned · expected · not yet published

    PRELIMINARY MARKET ENGAGEMENT - Contact Centre Solution

    Kirklees Council · Local authority · Yorkshire and the Humber

    Kirklees Council is looking to upgrade its Contact Centre solution which includes telephony and automated switchboard, to one which meets the needs of a modern Council and prioritises the diverse needs, expectations and contact preferences …

    • Telecommunications system
    • Communication and multimedia software package
    • Communication software package
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0300da
  77. Closed Restricted procedureDynamic purchasing system3 lots

    Telephony Services Dynamic Purchasing System

    Scottish Government · Scotland

    The Authority is further extending its Telephony Services Dynamic Purchasing System (DPS) for a further 3 months until 31 March 2022. This short extension is to cover in-flight procurements whilst the replacement DPS is being established. T…

    • Telecommunications services
    • Call centre
    • Cards containing integrated circuits
    • +73
    Value
    £10mceiling, not a contract size
    Term
    3.5 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #02f9c3
  78. AwardedRestricted procedure

    Neath Port Talbot College (NPTC) Group - Tender for the Provision of a Unified Communications System

    NPTC Group of Colleges · Education · Nationwide (UK), Wales (Cymru)

    Neath Port Talbot College (NPTC) Group - Restricted Procedure (two-stage) Tender for the Provision of a Unified Communications System. Contract to begin 9th June 2021, for implementation of the system by 30th June 2021. The contract will ex…

    Awarded to CONVERSANT TECHNOLOGIES LTD

    • Telecommunications equipment
    • Ancillary works for telecommunications
    • Communication software package
    • +11
    Value
    Not published
    Term
    5 years
    Submit via
    MultiQuotelogin required
    Published
    #028d29
  79. Planned · expected · not yet publishedFramework3 lots

    Framework agreement for Clinical Communication Tools 2021 for NHS Organisations

    National Health Service Commissioning Board · Nationwide (UK)

    The National Health Service Commissioning Board on behalf of NHSX, which is a joint unit formed by both NHS England and NHS Improvement and the Department of Health and Social Care (the Commissioner). The Commissioner is now looking to refr…

    • IT services: consulting, software development, Internet and support
    • Communication software package
    • Data transmission services
    • +2
    Value
    £125mceiling, not a contract size
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02d8f3
  80. Closed Open procedure

    Peer to peer chat platform

    CITY,UNIVERSITY OF LONDON · Education · Greater London

    Peer to peer chat platform that allows prospective students to communicate with current City student ambassadors

    • Communication software package
    Value
    £75k
    Term
    3 years
    Submit via
    portal not identified
    Published
    #02c721
  81. Closed Restricted

    701550510 — ADEWS/097 — Support for SPICCCS (Spadeadam Integrated Command Control and Communication System)

    Ministry of Defence · Central government · Nationwide (UK), North West England, East of England

    Built using commercial-off-the-shelf computer-based technology, the RAF Spadeadam Integrated Command, Control and Communications System (SPICCCS) connects the electronic warfare range’s threat sub-systems to the site’s command infrastructur…

    • IT services: consulting, software development, Internet and support
    • Command, control, communication and computer systems
    • Command, control, communication systems
    • +4
    Value
    £1.7m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02be9e
  82. AwardedCompetitive procedure with negotiation

    Lothian Pension Fund ICT Managed Service

    The City of Edinburgh Council · Local authority · Scotland

    Provision of ICT Managed Service for the Lothian Pension fund

    Awarded to Cased Dimensions Ltd

    • Information systems or technology strategic review and planning services
    • Communication software package
    • Communications infrastructure
    • +26
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02a84f
  83. AwardedNegotiated without publication of a contract notice

    PHE - Corporate - ICT - PHE - Corporate - ICT- Hopin All-in-one Virtual Event Platform

    Public Health England · Nationwide (UK)

    Public Health England, an executive agency of the Department of Health and Social and Care (DH) (hereafter referred to as "Public Health England" or "PHE" also referred to as the "Contracting Authority" or the "Authority" or the "Employer")…

    Awarded to Hopin

    • Communication software package
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #029d39